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Be a friendly, reliable point of contact for customers, delivering thoughtful and timely support Monitor and respond across multiple customer communication channels Take ownership of customer questions and issues from first contact through resolution Support both customer-side technical teams and...

Design, develop, and maintain scalable backend services using Node.js, JavaScript, and TypeScript. Build secure and performant RESTful APIs and microservices architecture. Contribute to system architecture discussions and lead technical decision-making. Apply Test-Driven Development (TDD) and...

Develop, customize, and maintain ServiceNow applications, modules, and integrations. Collaborate with cross-functional teams to understand business requirements and translate them into technical solutions. Design, develop, test, and implement ServiceNow solutions in alignment with industry best...

Architecting complex AWS infrastructures and zero-day compliant landing zones Understanding customers’ business problems and providing technology consulting to identify the best-fit solution Owning the end-to-end solution as a key decision-maker and driving the delivery team Describing...

Elicit, analyze, and document business requirements for analytics/reporting use cases (interviews, workshops, process walkthroughs) Moderate workshops and align stakeholders across business functions, IT, and external partners Translate business needs into clear, testable functional requirements...

Embed in the daily life of two engineering teams: one specialized in AML entity monitoring and case management solutions, and the other focused on device fingerprinting technology. Ensure that all initiatives delivered by the teams have a technical design which is in-line with SEON's architectural...

Lead discoveries & shape opportunities: Plan and facilitate workshops, stakeholder interviews, and discovery activities that help clients move from vague ambitions to concrete, prioritised opportunities. Ensure that the stakeholders are aligned and the project is moving forward Shape AI & digital...

Work with a growing team to make a big impact in fraud prevention Help online businesses reduce the cost, time and challenges faced due to fraud Simplify fraud management for clients Offer creative and innovative ideas to drive the company forward Collaborate in a customer obsessed, resilient and...

Work with a growing team to make a big impact in fraud prevention Deliver great customer outcomes Offer creative and innovative ideas to drive the company forward Help online businesses reduce the cost, time and challenges faced due to fraud Simplify fraud management for clients...