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• Ügyfelek üzleti és szervezeti kihívásainak stratégiai szintű értelmezése és prioritások meghatározása
• Megoldási koncepciók kidolgozása, alternatívák és trade-offok bemutatása a döntéshozók számára

• Troubleshoot IT related issues and handle customer requests.
• Provide remote support through different channels such as telephone, email, or chat.
• Support our top customers using your specific language skills.

• Shape the voicebot for the Hungarian market: design conversation scenarios that smoothly match Hungarian logistics processes and refine existing ones.
• Analyse the bot’s performance and outputs, prepare clear, structured reports, and pinpoint where it can be improved.

• Provide Tier 1 helpdesk support for DSV Employee Central (DSV’s Global HRIS that is powered by SAP SuccessFactors).
• Manually update employee data in large scale.
• Helps maintain data integrity in systems by creating reports and analysing data.

• A Kereskedelmi IT Fejlesztési csapat mindennapi munkájának támogatása
• A B2B ügyfelek digitális kiszolgálásának támogatása
• Az értékesítési és marketing csapat szakmai támogatása IT rendszerekkel kapcsolatos kérdésekben
• A webshop, ERP és CRM rendszerek napi működésének támogatása

• collaborating on the design and development of ML‑based applications and their backend components
• helping to select the most applicable solutions for a given business problem
• writing clean, efficient and well‑documented code
• contributing to our MLOps processes

• Implementation of technical solutions based on requirements from engineering business partners using Python and CIM Database Product Lifecycle Management System
• Work in GIT lab CI/CD environment with Pycharm and JetBrain AI

• Az IT-fejlesztési projektek üzleti oldalának koordinálása, a fejlesztői csapat támogatása a projektek megvalósításában
• Fejlesztési igények összegyűjtése, elemzése, strukturálása, priorizálása és nyomon követése
• A fejlesztési backlog folyamatos karbantartása és priorizálása

• Ensuring the reliability, availability, and performance of systems by implementing SRE best practices
• Developing and maintaining comprehensive monitoring and alerting systems using tools such as Prometheus, Grafana, ELK stack
• Managing incident response and root cause analysis for production issues

Design, develop, test, document, and deploy high quality Salesforce solutions leveraging the latest capabilities of the Einstein 1 Platform, Lightning Web Components, and modern Apex patterns...

• Technical consultation and client education
• Creation of feasible delivery plans for on-time, on-budget, and high-quality project implementations
• Design and implementation of high-performing, maintainable, and secure software aligned with industry best practices and company capabilities

• Collaboration with business stakeholders to gather, analyze, and document requirements within the Wholesale domain
• Translation of business needs into user stories and functional specifications
• Driving continuous improvement of Microsoft Dynamics 365 Sales CRM processes and functionalities

• Ügyfélélmény- és adatvezérelt projektek megvalósítása
• Ügyfélfolyamatok mély megértése és hatékony támogatása modern CRM és Customer Data Platform megoldásokkal
• Részvétel komplex, adatvezérelt Customer Experience projektekben
• Tanácsadói és fejlesztői feladatok kombinációja

• Writing system tests
• Executing system tests
• Evaluating system tests
• Writing integration tests
• Executing integration tests
• Updating integration tests
• Taking part in E2E testing
• Cooperating with teams from partner systems
• Managing regression tests
• Reviewing tests
• Writing documentation
• Log analysis

• Development, customization, and maintenance of ServiceNow applications, modules, and integrations
• Collaboration with cross-functional teams to understand business requirements and translate them into technical solutions

• Designing applications to meet business process and application requirements
• Building applications to meet business process and application requirements
• Configuring applications to meet business process and application requirements
• Collaborating and managing the team to perform effectively

• Planning and leading the technical implementation of ServiceNow solutions including system configuration and development of custom features
• Architecting and designing scalable and robust ServiceNow solutions
• Providing advanced technical consulting and support quality assurance activities

• Implementation of complex ServiceNow solutions including system configuration and custom feature development
• Provision of advanced technical consulting and support quality assurance activities
• Ensuring adherence to implementation standards and technical best practices

• Act as the link between business stakeholders and technical teams translating business requirements into clear ServiceNow solutions
• Support clients in process analysis optimization and documentation in alignment with ServiceNow best practices

• Support transmission system operators and distribution system operators in planning the power grid of the future
• Work directly with clients as part of international consulting project teams
• Perform power system analyses including power flow, voltage, short-circuit, N-1, redispatch