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Tömeges nyomtatással és elektronikus aláírással kapcsolatos rendszerek (Inspire, Microsec E-Signo, Infoscope My-Szigno / CollectSign) E2E támogatását, a kapcsolódó rendszerek és IT technológiák bevezetését és folyamatos javítását...

• Troubleshoot IT related issues and handle customer requests.
• Provide remote support through different channels such as telephone, email, or chat.
• Support our top customers using your specific language skills.

• Technical consultation and client education
• Creation of feasible delivery plans for on-time, on-budget, and high-quality project implementations
• Design and implementation of high-performing, maintainable, and secure software aligned with industry best practices

• Providing guidance and support to end users as a Blackline Subject Matter Expert
• Collaborating with the IT department to resolve technical issues related to Blackline
• Supporting Blackline implementations and enhancements across all modules

• Partnership with GBS Operations leadership and Global Process Owners to prioritize digital initiatives
• Oversight of digitalization efforts for SSC workstreams (R2R, P2P, Customer Care, O2C)
• Partnership with Global Process Owners to drive development pipeline for workstreams

• Magas szintű technikai és üzleti tanácsadás ügyfelek számára az Atlassian termékekkel és saját fejlesztésű megoldásokkal kapcsolatban
• Ügyfelek üzleti és IT folyamatainak felmérése
• Komplex megoldások tervezése, bevezetése és minőségbiztosítása

• Leading complex cross-brand IT integration projects across infrastructure, workplace, collaboration, identity & access, security, and core business applications
• Assessing IT environments of acquired or existing companies and translating findings into pragmatic phased integration roadmaps

• Development, customization, and maintenance of ServiceNow applications, modules, and integrations
• Collaboration with cross-functional teams to understand business requirements and translate them into technical solutions

• Üzleti alkalmazások fejlesztése frontend- és backend-oldalon egyaránt
• Fejlesztési feladatok szakmai vezetése és megvalósítása
• Új technológiai megoldások és fejlesztési javaslatok beépítése különböző rendszerekbe
• Meglévő fejlesztések támogatása, hibák felderítése és javítása

• Planning and leading the technical implementation of ServiceNow solutions
• System configuration and development of custom features
• Architecting and designing scalable and robust ServiceNow solutions
• Providing advanced technical consulting and support quality assurance activities

• Participation in the implementation of ServiceNow solutions including system configuration and development of custom features
• Support of technical consulting and testing activities
• Following implementation standards and technical best practices

• Időben történő incidens- és eszkalációkezelés biztosítása
• Válaszadás vezetése nagy incidensekre, világos kommunikáció és okok feltárása
• Szolgáltatási kérelmek hatékony teljesítésének felügyelete, folyamatfejlesztések és automatizálás ösztönzése

• Salesforce.com administration
• Documenting business requirements
• Documenting standard operating procedures
• Responding to technical questions from end users
• Supporting end user technical needs for a global team

• Single IT point of contact for GPO Purchasing and local purchasing stakeholders for the designated Purchasing platform(s)
• Ownership of the IT application lifecycle of the Purchasing platform, including roadmap, releases, and technical debt management

• Active partnership with sales and project managers to estimate, design, develop and deliver solutions
• Continuous communication with domain experts and product owners to understand core business needs and goals to synthesize requirement and quality standards

• Act as the link between business stakeholders and technical teams translating business requirements into clear ServiceNow solutions
• Support clients in process analysis optimization and documentation in alignment with ServiceNow best practices

• Preparation and delivery of high quality network designs and customer solutions
• Definition and agreement of project scope, time, budget and resource estimation
• Collaborative work with designers and engineers to resolve design and implementation issues

• Design Unified Communications solutions across multiple platforms and customers
• Create design documents such as High-Level Designs (HLDs), Low-Level Designs (LLDs), and call flow diagrams
• Gather customer requirements and translate them into clear technical designs

• Participation in SAP implementations, rollouts and other projects to deliver country specific solutions in the VAT, tax and reporting areas
• Provision of professional SAP advisory on the VAT, tax and reporting areas for Clients

• Participation in SAP DRC implementations, rollouts and other projects to deliver country specific solutions in the VAT, tax and reporting areas
• Professional SAP advisory on the VAT, tax and reporting areas for Clients
• Collaboration with different Tax Departments to deliver high quality solutions