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Design of high quality Salesforce solutions leveraging the latest capabilities of the Einstein 1 Platform, Lightning Web Components, and modern Apex patterns...

• Magas szintű technikai és üzleti tanácsadás ügyfelek számára az Atlassian termékekkel és saját fejlesztésű megoldásokkal kapcsolatban
• Ügyfelek üzleti és IT folyamatainak felmérése
• Komplex megoldások tervezése, bevezetése és minőségbiztosítása

• Shape the voicebot for the Hungarian market: design conversation scenarios that smoothly match Hungarian logistics processes and refine existing ones.
• Analyse the bot’s performance and outputs, prepare clear, structured reports, and pinpoint where it can be improved.

• Implementation of complex ServiceNow solutions including system configuration and custom feature development
• Provision of advanced technical consulting and support quality assurance activities
• Ensuring adherence to implementation standards and technical best practices

• Planning and leading the technical implementation of ServiceNow solutions including system configuration and development of custom features
• Architecting and designing scalable and robust ServiceNow solutions
• Providing advanced technical consulting and support quality assurance activities

• Designing scalable solutions
• Building modern user interfaces
• Developing high-performance backend services
• Writing automated tests
• Working with SQL and NoSQL databases
• Contributing across the entire software development lifecycle

• Act as the link between business stakeholders and technical teams translating business requirements into clear ServiceNow solutions
• Support clients in process analysis optimization and documentation in alignment with ServiceNow best practices

Management and maintenance of the ServiceNow platform including CMDB, configuration, customization, integrations and platform related administration tasks...

• Development, customization, and maintenance of ServiceNow applications, modules, and integrations
• Collaboration with cross-functional teams to understand business requirements and translate them into technical solutions

• Active partnership with sales and project managers to estimate, design, develop and deliver solutions
• Continuous communication with domain experts and product owners to understand core business needs and goals to synthesize requirement and quality standards

• Requirement engineering and stakeholder management
• Elicitation, analysis, and documentation of business requirements for analytics and reporting use cases
• Moderation of workshops and alignment of stakeholders across business functions, IT, and external partners

• Technical consultation and client education
• Creation of feasible delivery plans for on-time, on-budget, and high-quality project implementations
• Design and implementation of high-performing, maintainable, and secure software aligned with industry best practices and company capabilities

• Preparation and leading of FIT-to-Template workshops for Financial Compliance
• Scoping workshops for Financial Compliance
• Liaising with local affiliate Finance stakeholders for the implementation of Financial Compliance requirements
• Assessment of localization requirements for Authorization

• Writing system tests
• Executing system tests
• Evaluating system tests
• Writing integration tests
• Executing integration tests
• Updating integration tests
• Taking part in E2E testing
• Cooperating with teams from partner systems
• Managing regression tests
• Reviewing tests
• Writing documentation
• Log analysis

• Participation in SAP implementations, rollouts and other projects to deliver country specific solutions in the VAT, tax and reporting areas
• Provision of professional SAP advisory on the VAT, tax and reporting areas for Clients

• Participation in SAP DRC implementations, rollouts and other projects to deliver country specific solutions in the VAT, tax and reporting areas
• Provision of professional SAP advisory on the VAT, tax and reporting areas for Clients

• Architecture leadership for business systems transformation and service operations
• Definition of strategic architecture direction across telecom BSS, service operations, Salesforce Communications Cloud, ServiceNow and enterprise integration domains

• Technical and functional support as Blackline subject matter expert
• Collaboration with IT department to resolve Blackline technical issues
• Support of Blackline implementations and enhancements across all modules
• Delivery of training and ongoing support to Blackline users

• Mapping current data usage and dependencies
• Supporting critical data element definition
• Coordinating data quality assessment and monitoring
• Supporting governance forums and stakeholder engagement
• Supporting EDP onboarding and data product readiness
• Maintaining governance documentation and controls

• Partnership with GBS Operations leadership and Global Process Owners to prioritize digital initiatives
• Oversight of digitalization efforts for SSC workstreams (R2R, P2P, Customer Care, O2C)
• Partnership with Global Process Owners to drive development pipeline for workstreams