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Be a friendly, reliable point of contact for customers, delivering thoughtful and timely support Monitor and respond across multiple customer communication channels Take ownership of customer questions and issues from first contact through resolution Support both customer-side technical teams and...

Define and own the performance architecture for Sportsbook applications, with a primary focus on frontend performance and customer-perceived latency. Establish and maintain performance-related non-functional requirements (NFRs) across web, mobile, and platform layers. Work with Product,...

Work with a growing team to make a big impact in fraud prevention Help online businesses reduce the cost, time and challenges faced due to fraud Simplify fraud management for clients Offer creative and innovative ideas to drive the company forward Collaborate in a customer obsessed, resilient and...

Work with a growing team to make a big impact in fraud prevention Help online businesses reduce the cost, time and challenges faced due to fraud Simplify fraud management for clients Offer creative and innovative ideas to drive the company forward Deliver great customer outcomes...

Work with a growing team to make a big impact in fraud prevention Help online businesses reduce the cost, time and challenges faced due to fraud Simplify fraud management for clients Offer creative and innovative ideas to drive the company forward Collaborate in a customer obsessed, resilient and...

Design, develop, and maintain scalable backend services using Node.js, JavaScript, and TypeScript. Build secure and performant RESTful APIs and microservices architecture. Contribute to system architecture discussions and lead technical decision-making. Apply Test-Driven Development (TDD) and...

Develop, customize, and maintain ServiceNow applications, modules, and integrations. Collaborate with cross-functional teams to understand business requirements and translate them into technical solutions. Design, develop, test, and implement ServiceNow solutions in alignment with industry best...

Design, develop, deploy, monitor, scale, and troubleshoot ML and LLM-based systems that power services across our platform. Build automated AI testing and evaluation frameworks. Collaborate with Applied Scientists and Software Engineers to implement and productize AI-based capabilities. Shape and...

Partner with engineering, finance, and product teams to track, analyze, and forecast AWS and cloud hosting spend across multiple services and environments. Lead ongoing cost optimization initiatives by identifying waste, working with technical teams to address the waste, optimize the spend, and...