It rendszeradminisztrátor állások Svájcban (it support, helpdesk)

• Maintains the correct functioning of the IT infrastructure of STAAR Surgical AG.
• Provides 1st and 2nd Level support for STAAR Surgical AG
• To be available during normal office hours for any IT related support requests and provides on-call service out of office hours and on weekend’s

• You will keep our Linux and Windows servers and clients up and running and ensure that our network remains stable and secure
• You will assist in setting up a secure IT infrastructure, support certifications such as ISO/ TISAX and train our employees in IT security

• Dental Prevention
• Urology
• Shock Wave Therapy
• Serve as the main point of contact for Service Desk incidents and requests.
• Diagnose and resolve hardware and software issues related to Active Directory, Office 365, and workplace systems.

YOUR ROLE   As a Service Desk Specialist, you will play a key role in delivering technical excellence and ensuring client satisfaction.   YOU WILL:   Support Users: Provide efficient remote and on-site assistance to resolve client issues across Microsoft 365, Windows, and networking environments.  ...

• Provide Level 1 & 2 technical support for users (hardware, software, network, and peripherals)
• Diagnose and resolve incidents via ticketing tools (remote & on-site support)
• Install, configure, and maintain devices, applications & user accounts