Work from home állások Németországban (it support, helpdesk)

As the central contact person and project manager, you will be responsible for service support (incident and problem management) for customers located worldwide in the air traffic control and airport sector...

• Maintain, support and further develop the network environment, including the data center and office locations
• Implement and maintain network solutions, including VLAN, BGP, ACLs and related network components

• Providing tech support for employees in Munich office and remote workers from Germany
• Full time and role advancement to mid/senior profiles
• Pivoting to system administration or information security teams

• Act as the primary technical contact for assigned customers, providing trusted expertise after purchase
• Diagnose and resolve hardware, software, and network issues with a strong focus on root‑cause analysis

• Provide 1st and 2nd level IT support (onsite and remote) for end users.
• Accept, analyze, and resolve internal service requests and fault reports using the ticketing system.
• Support Windows OS, Microsoft 365, business applications, and peripherals.