Php hom c3s javascript jquery állások Németországban (it support, helpdesk)

Own the end-to-end incident process:Map, document, and continuously improve the full customer incident lifecycle — from the first inbound signal through intake, triage, escalation, resolution, and customer communication, ensuring a seamless experience at every step....

With your enthusiasm for technical support, you will assist the Infrastructure team offer first and second-level support for end-users, including diagnosing and resolving software and hardware-related problems...

• Execute, maintain and improve manual test cases in Azure DevOps, including updating test steps, logging defects, and verifying bug fixes through retesting.
• Support testing teams in preparing, configuring, and maintaining test equipment required for Component, Integration, and E2E testing activities.