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- Teljes munkaidő
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1-3 év tapasztalat • Angol felsőfok • Német felsőfok
Főbb feladatok- Manage customer issues from initial contact through to resolution, ensuring accurate records and clear communication.
- Provide technical support via face-to-face, telephone, and written channels.
- Troubleshoot and resolve hardware and software issues using structured technical analysis.
Március 16. -
- Teljes munkaidő
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1-3 év tapasztalat • Angol középfok
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JAVA • C • C++ • ERP • CRM
Főbb feladatok- Ensure an excellent customer experience in close collaboration with our customers and partners
- Support our customers and partners to solve problems and ensure a noticeable top-level satisfaction
- Continuous improvement of our support quality and infrastructure
Március 16. -
Intern as Manual Tester for customer self-services (only Mandatory Internship)
- Mercedes-Benz AG
- Hibrid •
- Teljes munkaidő
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1-3 év tapasztalat • Német középfok
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CSS • TESTING • UAT • MS OFFICE • WORD • POWERPOINT • JAVASCRIPT • SELENIUM • PYTHON • JIRA • CONFLUENCE • EXCEL • OUTLOOK • SOFTWARE TESTING • CUCUMBER
Főbb feladatok- To write manual Test cases for new features and functionalities in Jira Xray
- To execute test cases and document test results and evidence in Jira Xray
- To raise the bugs from testing and following it with developers on bug status
Március 17. -
- Teljes munkaidő
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1-3 év tapasztalat • Angol középfok
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NETWORK • VPN • FIREWALL • CISCO • VMWARE • WAN • AWS • AZURE • WINDOWS • ACTIVE DIRECTORY • ITIL • JIRA
Főbb feladatok- Maintain, support and further develop the network environment, including the data center and office locations
- Implement and maintain network solutions, including VLAN, BGP, ACLs and related network components
Március 17. -
- Teljes munkaidő
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1-3 év tapasztalat • Német felsőfok
Főbb feladatok- Act as the primary technical contact for assigned customers, providing trusted expertise after purchase
- Diagnose and resolve hardware, software, and network issues with a strong focus on root‑cause analysis
Március 11. -
Teamlead IT Support (m/f/d)
- Statista GmbH
- Hibrid • Hamburg
- Teljes munkaidő
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1-3 év tapasztalat • Német felsőfok
Főbb feladatok- Proven experience leading IT teams in Support, Digital Workplace, or IT Operations
- Extensive background in IT support helpdesk and 1st level operations
- Hands-on leadership style with strong focus on service quality and continuous improvement
Március 06. -
- Teljes munkaidő
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1-3 év tapasztalat • Angol anyanyelvi szint • Német anyanyelvi szint
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IT SUPPORT • ITIL • ACCESS • SERVICE MANAGEMENT • PMP • JIRA
Főbb feladatok- Lead end-to-end IT service delivery and helpdesk operations across DACH, ensuring high-quality support and user satisfaction
- Monitor, analyse, and report on KPIs and SLAs; manage escalations and drive continuous service improvement
Március 06. -
- Teljes munkaidő
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1-3 év tapasztalat • Angol középfok • Német középfok
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HARDWARE • TROUBLESHOOTING.
Főbb feladatok- Support the maintenance and organization of the IT hardware inventory (e.g., laptops, monitors, peripherals).
- Assist in hardware setup, configuration, and basic troubleshooting.
- Provide on-site support for employees, including technical guidance and handling smaller issues.
Február 27. -
- Teljes munkaidő
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1-3 év tapasztalat • Angol középfok
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JAVA • C • C++ • ERP • CRM
Főbb feladatok- Ensure an excellent customer experience in close collaboration with our customers and partners
- Support our customers and partners to solve problems and ensure a noticeable top-level satisfaction
- Continuous improvement of our support quality and infrastructure
Február 26.
Mentse el szűrési feltételeit későbbre!
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Focus
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IT üzemeltetés, Telekommunikáció
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IT support, Helpdesk
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Németország