Event állások Németországban (it support, helpdesk)

• Migrating QM/CMS Helix databases to JIRA and IDEAS
• Migrating to the new process tool, including supporting the process teams in rebuilding the process infrastructure
• Maintaining the CMS intranet pages in collaboration with the area experts and setting up the Local Corporate Manual

• User management in a heterogeneous software landscape
• Device Management (inventory, patch management, configuration)
• Processing support requests (Level 1, 2 and 3 support - editing depending on knowledge level)
• Participation in infrastructure projects (distribution, cloud and network technology)

As the central contact person and project manager, you will be responsible for service support (incident and problem management) for customers located worldwide in the air traffic control and airport sector...