Senior python developer állások Külföldön (it support, helpdesk)

• provide high service quality to customers for a set of services which has the potential to be customer facing as needed
• ensure that standard operations, monitoring, and escalation processes are applied consistently across a portfolio of services

• Manage onboarding/offboarding, ensuring IT equipment and software readiness.
• Coordinate hardware/software orders and employee IT support requests.
• Troubleshoot issues with devices and local infrastructure (network/connectivity).

LET'S GET CONCRETE: WHAT WILL YOU BE DOING? In order to continue our expansion in this market, we are looking for a Working Student to support our growing Customer Success team in Germany. PURPOSE OF THE JOB: - Support the deployment and configuration of Lucca solutions. - Guide our clients through...

• Dental Prevention
• Urology
• Shock Wave Therapy
• Serve as the main point of contact for Service Desk incidents and requests.
• Diagnose and resolve hardware and software issues related to Active Directory, Office 365, and workplace systems.

YOUR ROLE   As a Service Desk Specialist, you will play a key role in delivering technical excellence and ensuring client satisfaction.   YOU WILL:   Support Users: Provide efficient remote and on-site assistance to resolve client issues across Microsoft 365, Windows, and networking environments.  ...

• Ensure that that Polarion is running smoothly in the operational environment
• Contribute to ensure efficient and high-quality support to the end users including training
• Build trusted relationships with end-users and collaborate across technical, infrastructure, and cross-functional teams