Php help com javascript jquery állások VIII. kerületben (it support, helpdesk)

• Troubleshooting, diagnosing, and correcting IT-related technical issues, utilizing your technical and customer service skills
• Guiding the client through the necessary steps to restore functionality
• Being responsible for either solving the issue or escalating to Level 2 support

Manages / operates the IT applications in his/her professional field and provides professional support to users, handles incidents, problems and change requests, and provides their resolutions, as well as makes suggestions for the improvement of related processes....

What You’ll Do As part of our local IT team, you’ll be the go-to person for ensuring our colleagues have the right tools to succeed. Your key responsibilities will include: •IT Equipment Setup: Installing and configuring workstations (laptops, monitors, peripherals) for new joiners and existing...

• First-level support for software and hardware incidents and service requests across Mac, Windows, Microsoft Office, and Google environments
• Engagement with users across multiple channels including phone, chat, and self-service portal
• Escalation of critical situations to ensure swift resolution

• Primary contact for all helpdesk inquiries
• Telephone and desk-side support for software, applications, and hardware issues
• Build, upgrade, and maintain PC systems
• Set up network access for new users