Phd help crm javascript jquery állások XI. kerületben (it support, helpdesk)

• Creating and updating contracts and amendments using templates
• Making sure all contract details are correct and meet requirements
• Coordinating approvals with teams like legal, finance, and stakeholders
• Tracking deals and making sure they move forward on time

• Troubleshoot IT related issues and handle customer requests.
• Provide remote support through different channels such as telephone, email, or chat.
• Support our top customers using your specific language skills.

• Az ERP, CRM és egyéb vállalati rendszerek működésének támogatása és koordinációja.
• A szervezeti fejlesztési igények összegyűjtése, priorizálása és a külső fejlesztő partnerekkel való kapcsolattartás.
• Informatikai szolgáltatások (levelezés, tárhelyek, felhőszolgáltatások stb.) felügyelete.

A munkakör elsődleges célja az egyetem Moodle alapú tanulásmenedzsment rendszerének (LMS) adminisztrációjában, működtetésében és folyamatos fejlesztésében való aktív részvétel, szoros együttműködésben az Oktatásfejlesztési Központ digitális oktatásfejlesztési csapatával. A pozíció magában foglalja...

• A Kereskedelmi IT Fejlesztési csapat mindennapi munkájának támogatása
• A B2B ügyfelek digitális kiszolgálásának támogatása
• Az értékesítési és marketing csapat szakmai támogatása IT rendszerekkel kapcsolatos kérdésekben
• A webshop, ERP és CRM rendszerek napi működésének támogatása

• Serve as the first point of contact for customer inquiries via phone, email, chat, and video channels, providing support in English and French.
• Deliver exceptional customer support by resolving issues and providing timely solutions at the first point of contact whenever possible.

• Be the first point of contact for IT-related questions via phone, email, chat, and ticketing systems
• Support users in German and English
• Troubleshoot common hardware, software, and access-related issues
• Log and track incidents in our ITSM system
• Escalate more complex issues to specialist teams

• Monitor and operate existing HR automation workflows to ensure consistent performance and timely execution
• Assist in troubleshooting and resolving issues in automated processes
• Support the development and testing of new automation solutions using Blue Prism and Power Automate

• Hibajegyek end-to-end kezelése: kivizsgálás, priorizálás, megoldás és visszacsatolás
• Hibák reprodukálása, validálása és gyökérokok feltárása (nem csak eszkaláció)
• A problémák megértéséhez szükséges információk és adatok összegyűjtése
• Logelemzés

• Troubleshooting, diagnosing, and correcting IT-related technical issues, utilizing your technical and customer service skills
• Guiding the client through the necessary steps to restore functionality
• Being responsible for either solving the issue or assigning up to Level 2 support

• Troubleshooting, diagnosing, and correcting IT-related technical issues, utilizing your technical and customer service skills
• Guiding the client through the necessary steps to restore functionality
• Being responsible for either solving the issue or assigning up to Level 2 support

• Troubleshooting, diagnosing, and correcting IT-related technical issues, utilizing your technical and customer service skills
• Guiding the client through the necessary steps to restore functionality
• Being responsible for either solving the issue or assigning up to Level 2 support

• Troubleshooting, diagnosing, and correcting IT-related technical issues, utilizing your technical and customer service skills
• Guiding the client through the necessary steps to restore functionality
• Being responsible for either solving the issue or assigning up to Level 2 support

• Troubleshooting, diagnosing, and correcting IT-related technical issues, utilizing your technical and customer service skills
• Guiding the client through the necessary steps to restore functionality
• Being responsible for either solving the issue or assigning up to Level 2 support

• Troubleshooting, diagnosing, and correcting IT-related technical issues, utilizing your technical and customer service skills
• Guiding the client through the necessary steps to restore functionality
• Being responsible for either solving the issue or assigning up to Level 2 support

• Troubleshooting, diagnosing, and correcting IT-related technical issues, utilizing your technical and customer service skills
• Guiding the client through the necessary steps to restore functionality
• Being responsible for either solving the issue or assigning up to Level 2 support

• Troubleshooting, diagnosing, and correcting IT-related technical issues, utilizing your technical and customer service skills
• Guiding the client through the necessary steps to restore functionality
• Being responsible for either solving the issue or assigning up to Level 2 support

• Troubleshooting, diagnosing, and correcting IT-related technical issues, utilizing your technical and customer service skills
• Guiding the client through the necessary steps to restore functionality
• Being responsible for either solving the issue or escalating to Level 2 support

• Troubleshooting, diagnosing, and correcting IT-related technical issues, utilizing your technical and customer service skills
• Guiding the client through the necessary steps to restore functionality
• Being responsible for either solving the issue or assigning up to Level 2 support

• Troubleshooting, diagnosing, and correcting IT-related technical issues, utilizing your technical and customer service skills
• Guiding the client through the necessary steps to restore functionality
• Being responsible for either solving the issue or escalating to Level 2 support