Junior gyártástámogató mérnök állások, munkák it support, helpdesk kategóriában

• Design, develop, and maintain interfaces with external systems, including APIs, file import/export processes, and web services;
• Support and maintain ERP integrations to ensure reliability, performance, and data integrity;

• Oversee software and tool license management across the organization
• Ensure timely renewals and compliance with licensing agreements
• Monitor and optimize license-related costs
• Maintain an organized repository of contracts and agreements

• Where? Gümlingen
• Duration: Permanent position
• Vacation: at least 5 weeks
• Weekly hours: 41 hours
• Join a growing company with a strong industry reputation and recognized leadership in energy services

• Provide 1st and 2nd level IT support (onsite and remote) for end users.
• Accept, analyze, and resolve internal service requests and fault reports using the ticketing system.
• Support Windows OS, Microsoft 365, business applications, and peripherals.

• Handle support requests and provide support on hardware, software and networks
• Troubleshoot and resolve issues with Windows, Office 365, printers, mobile devices and business applications
• Escalate complex cases to other departments and update ITSM documentation

• Support in running IT projects as part of the project team (PMO)
• Assist the project team in the documentation of software requirements, business processes and tests
• Analyse together with the project team business department processes and optimize them
• Help with second level support

Independently troubleshoot and resolve issues related to ERP and integrated applications, escalating to other IT teams as infrastructure or networking, or third-party vendors when necessary....