Junior analyst állások, munkák it support, helpdesk kategóriában

• Diverse development opportunities and a steep learning curve through working in various areas of cyber security
• The opportunity to take on smaller projects
• Working in a globally networked team and a hybrid setting
• You will support risk assessments in various markets.

• Ensure an excellent customer experience in close collaboration with our customers and partners
• Support our customers and partners to solve problems and ensure a noticeable top-level satisfaction
• Continuous improvement of our support quality and infrastructure

• Ensure an excellent customer experience in close collaboration with our customers and partners
• Support our customers and partners to solve problems and ensure a noticeable top-level satisfaction
• Continuous improvement of our support quality and infrastructure

• Provide 1st level support; Respond to user support requests and resolve technical problems in hybrid environment
• Assist in managing Windows servers (installation, configuration, maintenance)
• Perform routine system updates, patches, and backups

• Ensures technically and timewise optimal Customer Support to guarantee the availability professionally and quick support by phone, email and remote assistance for customers
• Supports customers with complex technical requests using structured problem-solving approach

• Testing and monitoring e-commerce payments, ensuring accuracy and compliance with established policies and procedures.
• Handling incoming tickets related to online payments, customer payouts & fraud prevention.
• Creating and managing IT development tickets for payment-related issues.

• Partner closely with IT partners throughout project lifecycles
• Support and collaborate with partners throughout the project lifecycle
• Ensure secure, reliable operation of our cloud platform
• Handle 2nd-level support and solve complex technical issues

Customer Support: Respond promptly and accurately to customer inquiries via chat, phone, and email. Assist clients in managing domain portfolios and digital assets to protect and secure their global internet brands....

• Provide general support to Stakeholders in regards to FEI horse documents, registrations and health requirements;
• Provide general support to different Stakeholders on the use of various FEI IT platforms;