P2p help cad javascript jquery állások, munkák it support, helpdesk kategóriában

• Troubleshooting, diagnosing, and correcting IT-related technical issues, utilizing your technical and customer service skills
• Guiding the client through the necessary steps to restore functionality
• Being responsible for either solving the issue or assigning up to Level 2 support

• Troubleshooting, diagnosing, and correcting IT-related technical issues, utilizing your technical and customer service skills
• Guiding the client through the necessary steps to restore functionality
• Being responsible for either solving the issue or assigning up to Level 2 support

• Troubleshooting, diagnosing, and correcting IT-related technical issues, utilizing your technical and customer service skills
• Guiding the client through the necessary steps to restore functionality
• Being responsible for either solving the issue or escalating to Level 2 support

• Troubleshooting, diagnosing, and correcting IT-related technical issues, utilizing your technical and customer service skills
• Guiding the client through the necessary steps to restore functionality
• Being responsible for either solving the issue or escalating to Level 2 support

• Troubleshooting, diagnosing, and correcting IT-related technical issues, utilizing your technical and customer service skills
• Guiding the client through the necessary steps to restore functionality
• Being responsible for either solving the issue or escalating to Level 2 support

• Troubleshooting, diagnosing, and correcting IT-related technical issues, utilizing your technical and customer service skills
• Guiding the client through the necessary steps to restore functionality
• Being responsible for either solving the issue or escalating to Level 2 support

• Log and raise tickets for incidents and service requests received through various contact channels (phone, web, chat, email)
• Manage and resolve auto-generated tickets, ensuring end-to-end accountability and closure

• Troubleshooting, diagnosing, and correcting IT-related technical issues, utilizing your technical and customer service skills
• Guiding the client through the necessary steps to restore functionality
• Being responsible for either solving the issue or escalating to Level 2 support

• Log and raise tickets for incidents and service requests received through various contact channels (phone, web, chat, email)
• Manage and resolve auto-generated tickets, ensuring end-to-end accountability and closure

• Felhasználók L1/L1.5 szintű IT támogatása
• Hibajegyek kezelése ticketkezelő rendszerben, e-mailben és telefonon, dokumentálásuk és SLA-k követése
• Windows kliensek, Microsoft 365, Android és iOS eszközök támogatása

• Technikai segítségnyújtás: Hardveres és szoftveres problémák első szintű diagnosztizálása és elhárítása a rendelkezésre álló tudásbázis alapján.
• Multi-channel kommunikáció: Német nyelvű ügyfélmegkeresések professzionális kezelése írásban (online csatornákon) és szóban.

• Serving as the first point of contact for consumer inquiries through phone, live chat, and support tickets
• Explaining complex policies, procedures, and technical steps clearly and empathically
• Troubleshooting user issues and guiding customers through electronic systems

• Assist with installation, confguration, maintenance and upgrading of computer hardware and software
• Help in the deployment of replacement computers necessitated by security protocols and compliance standards
• Oversee inventory management and support responsible disposal of obsolete IT hardware

ICT Service Manager with ICT Support Responsibilities (m/f/d) 80-100% Innosuisse promotes science-based innovation for tomorrow's Switzerland and helps start-ups and SMEs to seize opportunities of the future and be internationally competitive. Our Digital Solutions Team provides the digital...

• You will help new employees get started quickly by allocating and installing IT equipment.
• You will act as a point of contact to support new employees' introduction to our systems (hardware, software, mobile services), provide help with onboarding and be available to answer questions.

• Du bist erste Anlaufstelle für unsere Mitarbeitenden bei IT-Fragen und unterstützt sie im 1st- und 2nd-Level-Support.
• Du verwaltest Benutzerkonten in verschiedenen Systemen, richtest neue Zugänge ein und sorgst dafür, dass alles reibungslos läuft.

Provide daily remote and in-person support across IT workplace services, including O365, JAMF, Intune/Autopilot, Video Conferencing, Active Directory, Access Management, and Okta....

IMI plc We are a global specialist engineering company that creates breakthrough solutions. We are curious and like to solve problems, partnering with our customers to solve the demands of today and prepare for the challenges of tomorrow. We embrace innovation and care about outcomes that are good...

Applications Support Specialist (m/f/d) Avantor® is a leading life science tools company and global provider of mission-critical products and services to the life sciences and advanced technology industries. We work side-by-side with customers at every step of the scientific journey to enable...

• Support in running IT projects as part of the project team (PMO)
• Assist the project team in the documentation of software requirements, business processes and tests
• Analyse together with the project team business department processes and optimize them
• Help with second level support