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1st Level Support Engineer
Hibrid •
- Teljes munkaidő
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1-3 év tapasztalat • Angol felsőfok • Német felsőfok
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WINDOWS • HARDWARE • ACTIVE DIRECTORY • DNS • DHCP • NETWORK • VIRTUALIZATION • VMWARE • TROUBLESHOOTING
Főbb feladatok- Provide 1st level support; Respond to user support requests and resolve technical problems in hybrid environment
- Assist in managing Windows servers (installation, configuration, maintenance)
- Perform routine system updates, patches, and backups
Január 09. -
- Teljes munkaidő
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Windows
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1-3 év tapasztalat • Angol középfok • Német középfok
Főbb feladatok- Handle support requests and provide support on hardware, software and networks
- Troubleshoot and resolve issues with Windows, Office 365, printers, mobile devices and business applications
- Escalate complex cases to other departments and update ITSM documentation
Január 16. -
- Teljes munkaidő
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1-3 év tapasztalat • Angol felsőfok
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IT SUPPORT • NETWORK • LAN • CLOUD • AWS • AZURE • HARDWARE • CISCO • DNS • DHCP • SECURITY
Főbb feladatok- Be the go-to person for our customers and our 1st-level support team when it comes to networking, connectivity, and infrastructure.
- Solve complex technical issues and keep networks fast, stable, and secure.
Január 08. -
- Teljes munkaidő
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1-3 év tapasztalat • Angol középfok
Főbb feladatok- Ensure an excellent customer experience in close collaboration with our customers and partners
- Support our customers and partners to solve problems and ensure a noticeable top-level satisfaction
- Continuous improvement of our support quality and infrastructure
Január 09. -
- Teljes munkaidő
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1-3 év tapasztalat • Angol középfok
Főbb feladatok- Ensure an excellent customer experience in close collaboration with our customers and partners
- Support our customers and partners to solve problems and ensure a noticeable top-level satisfaction
- Continuous improvement of our support quality and infrastructure
Január 09. -
Technical Support Engineer
Távmunka / Remote
- Teljes munkaidő
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1-3 év tapasztalat • Angol középfok • Német középfok
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NETWORK • HARDWARE • PC • PLC • TROUBLESHOOTING
Főbb feladatok- Ensures technically and timewise optimal Customer Support to guarantee the availability professionally and quick support by phone, email and remote assistance for customers
- Supports customers with complex technical requests using structured problem-solving approach
Január 09.
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