Manager of software engineering állások, munkák it support, helpdesk kategóriában

• Kapcsolattartás a különböző csapatok között a RUN fázisban.
• Új szolgáltatások bevezetése utáni feladatok és projektek megtervezése és koordinálása. Többek között, de nem kizáróan: felmerülő problémák megoldása, karbantartási feladatok és kisebb fejlesztések végig vitele.

•Provide on-site support in the Budapest office and assist with basic remote support for colleagues worldwide, in both English and Hungarian. •Assist in end-user support for PCs, Macs, mobile devices (iOS and Android), printers, scanners, and video conferencing systems. •Support colleagues in the...

• Support the development of the Taxonomy database
• Learn how digital product hierarchies and analytics are directly correlated
• Performs assigned database duties both independently and as a member of a team
• Assisting with transfer of database information from application to web interface

• Kiemelt incidensek megoldásának vezetése, szakértő kollégák munkájának koordinálása;
• Kommunikációs feladatok elvégzése a kiemelt incidensek során;
• Incidensek dokumentációjának nyomon követése, felülvizsgálata;
• Problémákhoz kapcsolódó megbeszélések szervezése;

Helping improve support and maintenance procedures Cooperating with and advising project management on demand Acting as the SPOC for support and other continuous engagements Driving internal takeovers from project teams Assisting delivery teams with product training and support Coordinating...

• Ensure quality and documentation of "Lead to Order" processes, including test planning and traceability of technical settings.
• Integrate, administer, and further develop the SAP Sales and Service Cloud (C4C) within the S/4 HANA environment.

• provide high service quality to customers for a set of services which has the potential to be customer facing as needed
• ensure that standard operations, monitoring, and escalation processes are applied consistently across a portfolio of services

• Ensure that that Polarion is running smoothly in the operational environment
• Contribute to ensure efficient and high-quality support to the end users including training
• Build trusted relationships with end-users and collaborate across technical, infrastructure, and cross-functional teams

• Provide expert-level Tier 3 troubleshooting and resolution of complex customer issues for VIAVI's Transport and ONE LabPro products.
• Collaborate closely with R&D, product management and T1/T2 support to investigate and resolve customer issues.

• You will help new employees get started quickly by allocating and installing IT equipment.
• You will act as a point of contact to support new employees' introduction to our systems (hardware, software, mobile services), provide help with onboarding and be available to answer questions.