Senior technical support engineer állások Németországban (it programozás, fejlesztés)

• Acting as a trusted advisor and thought partner to the Head of Technology Unit in decision-making, prioritization, and execution of key initiatives.
• Managing critical projects and ensuring alignment with business goals and objectives.

What you'll build We are seeking a highly skilled and motivated professional (f/m/d) to join our Sales & Services team in the Premium Hub Center of Expertise (CoE) for Customer & Vendor Management. You will drive customer success and innovation of SAP's most strategic customers in the area of...

Empower customer success: Partner proactively with customers to enhance their adoption and sustainable consumption of SAP BDC services, coordinating closely with the Account Team....

• You will lead and develop a global cloud and infrastructure team of approx. 5 people, aligning our core leadership values with our cloud-vision.
• You will provide technical and architectural leadership, shaping our cloud and collaboration strategy with a focus on scalability, security, and innovation.

• Project Management: Implement SAP upgrades
• Strategic Planning: Create comprehensive project roadmaps that align with business goals
• Risk Management: Identify and mitigate potential risks to ensure projects remain on track

• Develop and optimize our job data crawling pipeline, ensuring high-quality job data acquisition.
• Implement and refine import mapping, improving data accuracy and classification.
• Support the integration of external data sources via APIs or scraping frameworks.

Project Management and Oversight: Ensure the project is delivered on time, within budget, and to all stakeholders' satisfaction. This includes driving crucial project processes, ensuring transparency, and coordinating with various stakeholders to manage the project backlog and implementation phases...

• Lead IT due diligence for acquisitions, divestitures, and joint ventures
• Develop and manage Transitional Service Agreements (TSAs) — defining scope, service levels, and exit strategies
• Coordinate integration and carve-out plans with IT domain heads and Corporate M&A

• Developing reference architecture and transformation plans promoting SAP best practices
• Provide architecture guidance using RISE with SAP methodology and Clean Core principles to ensure that every customer benefits from SAP‘s standard cloud qualities