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• Act as the Lead Solution Architect in pre-sales engagements for contact center projects
• Design end-to-end contact center architectures, including:
• Omnichannel routing (voice, chat, e-mail, messaging)
• IVR / call flows / routing logic
• Voice-, Mail- and Chatbots
• Workforce and quality components

End-to-End Data Lifecycle Ownership: Lead the design and implementation of tracking strategies that cover the entire lifecycle: from initial requirements gathering to Generation, and finally to automated Validation....

Training Design & Delivery: Designed and delivered role-based, hands-on training programs, workshops, and live demos (virtual and in-person) for global audiences, including certification programs to measure proficiency....

• Leading the architecture discussion for flexibility to deliver seamless business solutions for the Energy Retail Segment
• Collaborating with business stakeholders to understand requirements and translate them into scalable and effective technical designs

• Lead and shape system studies to define the evolution of next-generation cloud and network architectures.
• Conceptualize, design and deliver AI prototypes and PoCs, and assess their technical and customer impact.

• Take end-to-end responsibility for complex projects or defined areas of ownership
• Act as a senior expert on technical and business topics, driving high-quality solutions
• Work independently, set priorities, and resolve complex cross-functional challenges

• Take end-to-end responsibility for complex projects or defined areas of ownership
• Act as a senior expert on technical and business topics, driving high-quality solutions
• Work independently, set priorities, and resolve complex cross-functional challenges

Own the Strategic Agenda: Serve as the primary driver for high-priority initiatives ranging from new product pivots and features to market entry strategies...

• Aligning enterprise and AI architecture with business strategy to ensure consistent, scalable, and value-driven solutions
• Guiding architectural decisions across AI use cases, data flows, and technical platforms to ensure end-to-end coherence

• Collaborate closely with your Tech Lead on architecting new features and seeing them through to completion
• Design, develop, test, deploy and maintain software in a thriving environment

Apply your knowledge of security architecture to help software engineers build secure products and services across a diverse technology stack, including microservices, mobile applications, and cutting-edge AI-driven solutions....

In Observability you'll build the tools for monitoring and measuring infrastructure, microservices, and sometimes totally unique workloads. You'll put the developer experience at the front of your mind and implementations, and you'll contribute deeply to understanding and preventing incidents...

• Work in cross-functional teams, understand how the entire puzzle fits together instead of just being a solitary piece
• Take ownership and have an impact on the product
• Ask 'Why?' and be prepared to be asked 'What do you think about it?'
• Engage in knowledge-sharing within your team as well as beyond

Analyze business requirements and processes along the full value chain of a globally operating industrial insurer to support our international digitalization strategy...

• You will contribute to improving our foundation recommender system
• Your role involves exploring and evaluating new machine learning methods, including applications of LLMs for recommender systems
• Expect to support personalized CRM communications (push notifications, in-app messages, newsletters)

• Architect and implement AI solutions within SAP systems to enhance business processes and decision-making.
• Design and deploy scalable, secure, and high-performing AI powered applications on SAP BTP.

• Roadmap Management: Lead the definition and implementation of the technology roadmap, ensuring all projects are aligned with broader business priorities.
• Stakeholder Liaison: Serve as the central point of contact between engineering, product teams, and business units to facilitate collaboration.

Where you belong: Where you belong: ...

Where you belong: Where you belong: ...

Analyze business requirements and processes along the full value chain of a globally operating industrial insurer to support our international digitalization strategy...