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• Configure, maintain, and optimize Microsoft Dynamics 365 Customer Service and Contact Center capabilities
• Design and manage case management, queues, routing rules, workstreams, SLAs, business rules, forms, views, and agent experiences

Your responsibilities will encompass overseeing the launch of the ESC in 2025, working closely with global AWS teams, and influencing the evolution of AWS services and technology. A typical day in this role involves collaborating with technology leaders, contributing to the enhancement of...

• Each project starts with an open decision problem and incomplete ERP and Excel data. The customer needs to know early which result the available data supports.
• We run several customer projects in parallel, without a standard process for kickoff, scoping, data and first result.

• Surgical microscopes creating surgical augmented reality
• Ultrasound devices creating 3D ultrasound imaging
• Brainlab's own Robotic Arm (Cirq)

Leadership and accountability: Take disciplinary, organi­zational, and budgetary responsi­bility for the software develop­ment of our teams within the Agile Release Train (ART) Under­writing, focusing on under­writing appli­cations within HDI Global...

Architecture & Infrastructure: Set standards for infrastructure, access, and deployment with IT, security, and the ML & AI engineers. Build all AI platform components with Terraform on top of the AWS foundation and GitLab setup of our cloud engineering team....

• Taking care of the day-to-day operation, maintenance, and continuous improvement of our SAP SuccessFactors environment, with a focus on Employee Central, Learning, and Performance & Goals
• Working closely with the SAP SuccessFactors team and gradually building expertise across additional modules

Predictive ML: Build models for lead generation, demand forecasting, residual value forecasting, portfolio steering, and fraud detection....

• Adapt the design system to enable accurate prototyping with AI tooling
• Own components, patterns, and usage guidelines from definition to delivery.
• Proactively identify gaps in the enterprise system and translate insights into accessible, inclusive, and scalable solutions.

CI/CD ownership: Own and evolve our shared GitHub Actions platform so it stays maintainable, reliable and easy to adopt across the team's repositories. Our stack is mainly Python, so you'll need a solid grasp of the Python packaging and tooling ecosystem. Occasionally you'll extend the platform to...

• Develop and maintain embedded software for ARM-based SoC and FPGA control platforms.
• Configure and integrate embedded Linux/PetaLinux, including board-support packages, bootloaders, device trees and peripheral drivers.

• Design, develop, and maintain applications.
• Optimize and enhance existing applications and infrastructure.
• Ability/interest to work with machine learning.
• Collaborate and communicate with various teams within the company.
• Ensure all applications reflect our internal policies and standards.

• Build and own scalable data pipelines and integration solutions our data warehouse and data platform.
• Integrate and transform data from ERP, CRM, finance, and other enterprise systems.
• Ensure high standards of data quality, reliability, performance, and operational excellence.

• Create and implement test strategies and concepts for all test levels in embedded, cloud, mobile and web applications
• Improve our development and testing processes, methods and tools, and support the development teams
• Plan, set up and maintain test environments and automation frameworks

Building efficient and scalable ETL/ELT processes to ingest, transform, and load data from various structured and unstructured sources (databases, APIs, streaming platforms) into BigQuery and Cloud Storage...

Support E-commerce & CRM Deployment manager to deliver Vuse & Glo E-commerce Targets (e.g., NTO, volumes) via OTIF implementation of digital activations according to cycle plan...

• You plan and coordinate vulnerability tools, scans, and offensive security testing, classify findings, lead weekly triage meetings, enforce SLAs, and escalate breaches
• Using your technical judgment, you assess the severity, exploitability, and exposure of findings to help teams prioritize remediation

• Lead the development and implementation of an Agentic Contact Center approach, from initial exploration through MVP development and scaling
• Translate Customer Service business requirements into concrete and scalable AI use cases, process designs, and solution requirements

• Collaborate with business stakeholders to identify technical opportunities and gather user requirements for Polarion customizations, workflows, reports, dashboards, and integrations.
• Configure, customize, and maintain Polarion ALM solutions to support engineering, quality, and compliance processes.

• Take ownership of IT risk, business continuity and operational resilience activities.
• Assess complex IT, vendor, solution and process-related risks and provide clear, actionable recommendations.