Head of sales and service m f d állás, munka

• Disciplinary management of the Sales Applications Team in Wiesbaden
• Technical leadership of virtually extended team members (esp. in Barcelona, Spain)
• IT business partner and main contact for the worldwide sales departments

• Disciplinary management of the FI & CO Applications Team in Wiesbaden
• Technical leadership of virtually extended team members (esp. in Barcelona, Spain)
• IT business partner and main contact for the worldwide FI & CO departments

• Coordination of system and segment operation as much as the service engineering team
• Coordination of technical and operational System Level aspects with the operations managers (MOMs, SOMs and others) and engineers of the Centers and Segments

Engage with customers to support sales cycles throughout the Customer Value Journey as an integral member of the SAP account team....

• Analyse data for ongoing and ad-hoc reports for the management and European branches of AND-E for our European motor portfolios
• Develop a reporting system for European Underwriting in cooperation with the branches and related departments such as Actuarial and Accounting to ensure accurate reporting

• Contact Person for our business in the design and implementation of innovative solutions with SAP variant Configuration in our global SAP S/4 HANA system.
• Support and further development of the SAP variant Configuration (SAP LO-VC) and our different use cases

• Contact person for our business in the design and implementation of innovative SAP S/4HANA and SAP GTS for HANA solutions.
• Collaboration in national and international projects in the area of SAP S/4HANA Sales, SAP Global and International Trade

• Champion an enhanced client experience across supported locations by proactively identifying and resolving operational issues.
• Maintains key performance metrics (KPIs) related to service quality, efficiency, and customer experience to drive continuous improvement and client productivity.

• Drive the documentation, streamlining, and harmonization of LPT Service processes globally.
• Design, implement, and drive the adoption of new standards and processes, including change management, documentation & governance, and training programs.

Conception, development and deployment of workflows for the import of metadata from service like the catalogue of the German National Library, the Gemeinsame Normdatei (GND) or Wikidata into a VIVO based knowledge graph....

• Shape the Future: Identify and define IT opportunities that drive real business value across BENELUX and Eastern Europe.
• Be the Trusted Advisor: Partner with stakeholders to turn business needs into smart, scalable solutions — from concept to implementation.

As part of a great agile team, you will be involved in all phases of the development lifecycle - from conception and design through to coding, code reviews, testing and delivery....

• ongoing information on developments, discussions, and trends regarding the use of AI in research
• ongoing information on current and developing legal or compliance requirements
• ongoing development of the (AI) software portfolio provided to research and administration at the GIGA

• Champion an enhanced client experience across supported locations by proactively identifying and resolving operational issues.
• Maintains key performance metrics (KPIs) related to service quality, efficiency, and customer experience to drive continuous improvement and client productivity.

• Design and implementation of SAP S/4HANA solutions
• Supporting the transition from legacy ERP systems to SAP S/4HANA
• Identification of business requirements for new IT solutions and enhancements
• Alignment of business processes with IT strategy and architectural requirements

• Maintain, further develop and continuously improve our Europe-wide Information Security Management System to ensure its ongoing effectiveness
• Support in reviewing and optimizing current processes in accordance with industry standards and best practices

Translating Business Needs into Technical Solutions: Collaborating closely with finance stakeholders, process leads, and IT teams to understand requirements and translate them into effective and feasible technical designs....

• Act as the technical lead for SAP Ariba rollouts and enhancements
• Review initial requirements against current business processes to identify gaps or opportunities for improvement
• Provide advice on integration implementation approaches and their implications,

• Modern development tools including .NET 8, Visual Studio 2022, Git and Azure DevOps
• Containerization and orchestration with Docker, Kubernetes, Helm, and YAML
• Backend systems built in C#, following a microservice architecture with WebSocket, REST, and RabbitMQ for message-based communication