Technical support állás, munka

Taking responsibility: Responsibility for the successful planning, execution, and completion of internal IT infrastructure projects; work closely with other teams to deliver projects on time, within budget, and to the highest quality standards; lead IT projects by developing and managing project...

• Partner with sales teams to identify customer needs and propose complete tailored HPC and AI solutions.
• Establish a trusted technical relationship with the customers and partners to position Fsas capabilities and ensure that its added value is properly communicated.

You create, maintain, and revise English-language user instructions and patient information based on internal templates, standards, and guidelines....

As part of the global IT team, you support our global and local HR teams with IT solutions for function-specific requests and thus act as the interface between IT and HR. You select and manage external IT partners for projects or day-to-day support, including contract negotiations in cooperation...

Whether you maintain and prioritise the backlog, develop well-thought-out user stories and acceptance criteria, or steer ways of working and routines – thanks to you, our AI Delivery Squad is always on the right track and delivers agentic AI capabilities that are measurably better....

• Design and implement ServiceNow applications and workflows for our enterprise customers.
• Configure and customize modules such as ITSM and ITOM (must-have), as well as HRSD, CSM, or App Engine.
• Develop custom applications using JavaScript, Glide, Flow Designer, and IntegrationHub.

• Act as the Lead Solution Architect in pre-sales engagements for contact center projects
• Design end-to-end contact center architectures, including:
• Omnichannel routing (voice, chat, e-mail, messaging)
• IVR / call flows / routing logic
• Voice-, Mail- and Chatbots
• Workforce and quality components

Own solution architecture & design for Matrix42 ESM implementations, including target architecture, solution blueprint, and decision rationale....