Customer support assistant állások Külföldön (it programozás, fejlesztés)

• Conduct research and development in the areas of 3D rendering, visualization, and simulation-based system development
• Develop high-performance C++ software for visualization, simulation, and physically based rendering (PBR)

• Design, develop, test, deploy and maintain software in a thriving environment
• Manage individual project priorities and deliverables whilst working in a team who enjoy knowledge sharing sessions

Where you belong: Where you belong: ...

• Own, structure, and continuously refine the product backlog with clear priorities aligned to product strategy
• Define user stories, acceptance criteria, and product requirements based on clinical workflows and user needs

• Act as the Lead Solution Architect in pre-sales engagements for contact center projects
• Design end-to-end contact center architectures, including:
• Omnichannel routing (voice, chat, e-mail, messaging)
• IVR / call flows / routing logic
• Voice-, Mail- and Chatbots
• Workforce and quality components

• Support strategic discussions and product designs in the customer identity product area.
• Create and support the execution of the product roadmaps, with an outcome/ KPI-driven mindset.

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