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Strengthening the digital capabilities of Roche globally by supporting central initiatives with Social Media Management, Brand Support, Digital Publishing Services, Marketing Automation, Copywriting and Creative Design...

• Establishing and leading day-to-day operation and management
• Driving operational excellence to achieve the objectives of the Global Business Line
• Leading a team of specialists
• Inspiring and shaping the future of the organization
• Coaching and fostering the development of Business Line members

• Dedication towards undisturbed business activities by committing to Service Level Agreement
• Ensuring technological architecture meets user requirements
• Executing day-to-day activities according to the agreed service level
• Following instructions of the Team Lead regarding daily work coordination

• Roll-out global template solutions for the area of Finance/ Tax including solution documentation and implementation
• Test management
• Business process operations including integrated training management
• Evaluation of local GAP and design localization extension for the global template

• Expert consulting on holistic Cx initiatives with all chapters/parts of P&C
• Driving customer journey mapping and partnering across chapters on identified opportunities

• Salesforce development and solution delivery
• Design and implementation of scalable Salesforce solutions across Sales Cloud, Service Cloud, and Health Cloud
• Building and enhancing user experiences using Lightning Web Components and Aura Components

• Design enterprise Data & AI strategies that use Data & Generative AI to drive real business growth
• Translate complex business needs into clear AI solutions that deliver value
• Act as a trusted advisor to C-level leaders on AI adoption, regulations, and ROI

• Leading SAP S/4HANA Public Cloud implementation projects from initiation through go-live and hypercare
• Managing project scope, timelines, budgets, risks, and dependencies
• Coordinating multidisciplinary teams across business and technology functions

• Design and evolve AWS-based cloud platforms and infrastructure environments
• Support cloud migration and modernization initiatives
• Work with client architecture, engineering and security teams to define practical cloud solutions

• Design and build CI/CD pipelines at enterprise scale
• Build and maintain a catalogue of reusable, pre-approved infrastructure modules and deployment patterns
• Work with containerization and orchestration
• Set up observability including logging, metrics, tracing

• Technical problem solving for payroll, time, benefits and other rewards systems
• Leading small to medium initiatives
• Prioritizing effectively with stakeholders
• Performing deep technical analysis of system and access issues
• Designing and implementing technical solutions