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Functional and technical governance of the provided Lufthansa Group Identity& Access Management (IAM) services...

• Leading the optimisation and continuous improvement of Dynamics 365 Sales
• Gathering requirements and translating business needs into effective solutions
• Facilitating workshops and collaborating with stakeholders at all levels
• Designing and implementing scalable processes, workflows and automations

• Keeping contact and cooperating with teams located in Hungary and in Germany
• Ensuring smooth and intense communication with colleagues and partners
• Writing software design documents
• Working with stakeholders for review and approval
• Designing new functionalities
• Implementing new functionalities

• Building agentic systems that do real work in production including tool-using workflows, RAG, structured outputs, guardrails, and measurable quality
• Working with Solution Architects and LLMOps focusing on building, making reliable, and continuously improving the system

• Ownership of SAP Finance processes within a SAP Public Cloud transformation
• Analysis of business requirements and translation into SAP solutions
• Design and optimization of end-to-end Finance processes
• Work across key SAP FI/CO areas including GL, AP, AR, Asset Accounting and Controlling

• Designing, developing, and implementing scalable Salesforce solutions across Sales Cloud, Service Cloud, and Health Cloud
• Building and enhancing user experiences using Lightning Web Components (LWC) and Aura Components

• Develop agentic AI applications from refined business and technical requirements.
• Implement agent workflows, prompts, model integrations, memory, RAG, tool calling, security controls, and human-in-the-loop steps.

• Owning the architecture and delivery of production-grade LLM systems and classical ML solutions
• Designing, evaluating, and optimizing RAG pipelines (retrieval strategy, chunking, indexing, monitoring)

• Analyzing business requirements and translating them into effective SAP solutions
• Designing and optimizing end-to-end sales processes, including O2C
• Configuring and supporting SAP SD functionality in line with Public Cloud best practices

• Active partnership with sales and project managers to estimate, design, develop and deliver solutions
• Continuous communication with domain experts and product owners to understand core business needs and goals to synthesize requirement and quality standards