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Supporting the development of a stable and scalable Kotlin and Spring Boot back-end from the ground up Collaborate closely with our Customer Support (L1) and Infrastructure Support (L2) teams to efficiently manage escalations- helping identify, troubleshoot, and resolve operational issues that keep...

Creating and maintaining detailed, comprehensive and well-structured test cases and test documents Working closely with the development team and ensure the highest standards of product quality Estimating, prioritizing and planning testing activities Conducting tests of our software applications...

Define and implement the operational and technical strategy for customer support ticket handling. Ensure rapid, high-quality resolution of defects, technical questions, and data/security-related requests. Virtually manage and mentor engineers embedded across product teams. Establish a roadmap for...

Development and integration of IT or IT-enabled services and solutions for external clients Serve as a technical expert on development and implementation requirements Document the solution and govern it internally for deliverability Deliver ITSM, CSM, ITOM solutions for Switzerland, DACH region and...

Responsible for development and integration of IT or IT-enabled services and solutions for external clients for their business needs including technology, service delivery and commercial aspects. Serves as a technical expert on development, and implementation requirements to address business needs....

Create robust, scalable, and secure microservices that power our SaaS platform for governance Leverage AWS (serverless or migrations) with TypeScript Own services end-to-end (code, deployment, monitoring) Drive architecture discussions Regularly demo to the department Shape AI strategy by leading...

Act as a consultant and technical expert on the Salesforce platform by providing support to stakeholders and users. Closely collaborate with experts from other areas to leverage on the Salesforce technologies through integrations with other solutions. Setting up new business units in SFMC that...