Wise állások Budapesten (it programozás, fejlesztés)

• Review Partners’ Operating Environments To Deliver Training, Documentation, And Best Practices In Customer Support
• Develop Tailored Support Documentation And Lead Workshops To Map Out Support Models For New Partnerships

• Leading a small, senior engineering team building production LLM systems
• Shaping the technical vision for AI at Wise including architecture, evaluation, and integration of latest research into production
• Partnering closely with embedded Data Science, PM, Analyst and Prompt Engineering functions

• Design, development, and deployment of scalable, resilient, and high-performance components for the Wise Assistant
• Ownership of intent detection systems, contact processing pipelines, and routing logic connecting customers to automation solutions

• Automation and streamlining of fraud investigation processes
• Improvement of tooling for fraud investigations
• Creation of seamless experience for agents and customers during fraud investigations
• Development of innovative solutions to tackle fraud

Leading change management for major Finance initiatives including Source-to-Pay (S2P) implementations, SOX-related control enhancements, and other Finance system and process changes with global impact...

• Leading, coaching and mentoring a team of engineers
• Collaborating daily with product managers, data analysts and designers to improve onboarding flows and processes
• Shaping the roadmap and setting the technical and product vision with the Product Manager and team

• Building and maintaining robust and scalable backend systems
• Tackling significant development tasks independently
• Contributing to project delivery
• Collaborating closely with the team on feature implementation and issue resolution
• Playing a key role in cross-team collaboration

• Building a scalable and reusable platform for efficient operational processes
• Working closely with cross-functional teams to ensure smooth operation of tooling platform
• Standardising and enabling Servicing Operational processes via common abstractions and out of the box solutions

• Building a global platform for mastering intricate behavioral patterns and associations between users from customer data
• Leading the creation of a global, scalable behavioral data store mapping good and bad actors into a comprehensive graph

• Providing technical assistance and guidance to Wise's data engineering and machine learning community
• Taking ownership of difficult technical problems
• Participating in the vision for data engineering through documents and conversations
• Getting buy-in from stakeholders and leadership

• Knowledge Delivery Strategy and Roadmap Ownership
• Operational Leadership and End-to-End Lifecycle Execution
• Stakeholder Partnership and Cross-Functional Alignment
• Team Leadership and Culture
• Other tasks related to the role and assigned by the Leader

• Development of instructional materials and courses using e-learning, instructor-led training, blended learning, and multimedia formats
• Application of adult learning theories and instructional design models such as ADDIE and Bloom’s Taxonomy

• Collaboration with stakeholders for learning needs analysis and training objectives definition
• Design of learning experiences using established methodologies
• Design and development of interactive learning experiences using Articulate Storyline, Rise, and AI-powered authoring tools

• Contribution to Customer Platform team for fraud prevention solution
• Delivery of high-quality NodeJS, TypeScript and React code with simplicity, performance, and scalability
• Design and implementation of client and database-related application features

• Ownership of quality and test strategy for critical backend services, APIs, and data flows
• Design, implementation, and maintenance of automated test suites in Python covering API, integration, and service-level testing

• Creation of infrastructure for FAQs and self-service pages
• Launching and improving a chat platform as a primary support channel
• Enabling smarter customer interactions
• Automating solutions for customer support
• Helping other teams deliver better support experiences

• Real-Time Decision Making Using Machine Learning For Risk Assessments
• Enabling Risk Infrastructure For Instant ACH Transfers
• Cross-Functional Collaboration With Software Engineers, Data Analysts, And Data Scientists

• Software engineering strategy development and execution
• Establishing software engineering standards across the SEON platform
• Building and developing a team of software engineer leaders
• Leading recruitment efforts for engineering teams

• Embedding in the daily life of two engineering teams specialized in AML entity monitoring and case management solutions and device fingerprinting technology
• Ensuring technical design alignment with SEON's architectural best-practices
• Ensuring security, scalability, and compliance in technical designs