Service desk analyst állások Budapesten (it programozás, fejlesztés)

• Provide IT support to ALDI colleagues in offices and logistics centers in the US, Australia, and Europe via phone and e-mail from our Budapest office and home office 
• Analyze and work towards the resolution of emerging IT errors related to software, hardware, and network systems. 

• Troubleshoot IT related issues and handle customer requests.
• Provide remote support through different channels such as telephone, email, or chat.
• Support our top customers using your specific language skills.

• Troubleshoot IT related issues and handle customer requests.
• Provide remote support through different channels such as telephone, email, or chat.
• Support our top customers using your specific language skills.

Be a friendly, reliable point of contact for customers, delivering thoughtful and timely support Monitor and respond across multiple customer communication channels Take ownership of customer questions and issues from first contact through resolution Support both customer-side technical teams and...