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Own the AI platform – take end-to-end ownership of Roland Berger's AI ecosystem, including the AI orchestration layer, AI agent frameworks, LLM integrations, and model routing infrastructure; shape the platform roadmap, own the platform budget, and drive build-vs-buy decisions in alignment with IT...

• Lead the development and implementation of an Agentic Contact Center approach, from initial exploration through MVP development and scaling
• Translate Customer Service business requirements into concrete and scalable AI use cases, process designs, and solution requirements

• Design, develop, and maintain applications.
• Optimize and enhance existing applications and infrastructure.
• Ability/interest to work with machine learning.
• Collaborate and communicate with various teams within the company.
• Ensure all applications reflect our internal policies and standards.

• Create and implement test strategies and concepts for all test levels in embedded, cloud, mobile and web applications
• Improve our development and testing processes, methods and tools, and support the development teams
• Plan, set up and maintain test environments and automation frameworks

• Analysis of global learning needs
• End-to-end project execution
• Management of stakeholder relationships and timelines
• Design, development, and implementation of high-quality eLearning solutions from scratch

• Design, develop, and maintain robust and scalable software solutions
• Apply object-oriented design principles and established design patterns
• Contribute to system architecture, improvement of our existing software design and technical decision-making

• Define and further develop the Snowflake platform roadmap in alignment with enterprise data strategy and business priorities
• Establish the platform vision and manage priorities, demand intake and business requirements to maximize business value and support strategic objectives

• Collaborate with business stakeholders to identify technical opportunities and gather user requirements for Polarion customizations, workflows, reports, dashboards, and integrations.
• Configure, customize, and maintain Polarion ALM solutions to support engineering, quality, and compliance processes.

Advise business units and senior stakeholders on AI opportunities, strategic priorities, target operating models, and the practical implications of emerging AI technologies...

• Design, configure, and implement Identity Governance & Administration (IGA) solutions
• Build and customize identity workflows, connectors, and integrations between IAM platforms and enterprise applications, directories, and HR systems of record

• Active partnership with sales and project managers to estimate, design, develop and deliver solutions
• Continuous communication with domain experts and product owners to understand core business needs and goals to synthesize requirement and quality standards

• Define and prioritize features in close collaboration with marketing stakeholders and ensure alignment with business requirements, customer needs and the product vision
• Own the team backlog and continuously prioritize requirements to maximize business value

• Designing and delivering engineering solutions for our businesses and customers
• Enhancing our infrastructure capabilities and functions with new and fresh ideas
• Performing and improving QA and Test Automation frameworks

• You help clients achieve their data & AI ambitions on a variety of projects, including:
• Data/ AI Strategy & transformation: i.e., identifying value adding use cases, assessing client maturity and executing transformation roadmaps.