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• Administer and manage the customer service tool landscape, with a strong focus on Zendesk, ensuring smooth daily operations, system stability, and secure user access management
• Drive the ongoing development and optimization of CRM systems through AI integration, automation, and process improvements

Design of custom objects, custom fields, pick list, role based page layouts, workflow alerts and actions, validation rules, approval processes, custom tabs, custom reports, report folders, report extractions to various formats, design of Visualforce pages, record types, dashboards, and email...

• Designing and delivering engineering solutions for our businesses and customers
• Enhancing our infrastructure capabilities and functions with new and fresh ideas
• Performing and improving QA and Test Automation frameworks

Du setzt die gemeinsam definierte Business-Unit-Strategie erfolgreich um und trägst dazu bei, profitables Wachstum und Marktanteile nachhaltig auszubauen....

• Installation, maintenance, and seamless operation of Roche Information Solutions Portfolio
• Optimal system performance and high-quality user experience through regular upgrades and proactive technical support

You lead an international team of frontend and backend developers, quality assurance, DevOps engineers, and Scrum Masters through the agile development process and ensure the use of modern cloud and AI technologies....

Design, develop, and maintain custom ServiceNow solutions across the platform, leveraging App Engine, JavaScript, Business Rules, Client Scripts, Script Includes, UI Policies, UI Actions, and Flow Designer....

• Administration, configuration and maintenance of Microsoft Dynamics 365 Business Central and Dynamics 365 CRM platforms
• Collaboration with various departments to gather business requirements and deliver tailored Dynamics 365 solutions

Designing seamless, intuitive user journeys for improving listing quality, visibility, and performance across B2C and B2B experiences on Web and Mobile Apps, directly aligned with key product and business OKRs....

• As a Working Student Design System / Development (m/f/d/x), you support a team working on the development and maintenance of the Mercedes-Benz AG Web Design System.
• You support the integration and management of design tokens as well as the automation of change processes.

• Evaluate, configure, and maintain the AI development tool stack (GitHub Copilot, custom agents, local LLMs).
• Standardise how AI agents interact and integrate with our internal tools, services, and development workflows with MCP.

• Manage the IT Product Lifecycle for new and existing custom applications
• Take ownership of all activities related to the upcoming Mauser Customer B2B Portal
• Define and standardize the technology stack for custom application development

Responsible for building out the robust regional IT infrastructure and promoting a high-performing service delivery culture providing excellent IT support and service solutions based on the clear understanding of the company's global IT strategy...

Own the product strategy and roadmap for our global Salesforce platform within the Life Science & Environment (LSE) Division and serve as the central point of contact for all Salesforce-related topics....

• You manage the business-critical applications landscape, including ERP / Dynamics 365, CRM, analytics, automation and integrations.
• You define the digitalization roadmap and identify pragmatic AI and automation opportunities.

Collaborate closely with customers to understand their business and translate requirements into high quality software. Expect to visit our customers around 2-3 times per week....

• Design and develop scalable Salesforce solutions across Sales Cloud, Service Cloud, and Health Cloud
• Build and enhance user experiences using Lightning Web Components and Aura Components

Collaborate closely with customers to understand their business and translate requirements into high quality software. Expect to visit our customers around 2-3 times per week....

• Build and improve the WebRTC media pipeline across web, desktop and mobile clients, including audio, video, screen sharing and data channels.
• Develop and scale our Selective Forwarding Unit (SFU) and signaling services to support large meetings, webinars and breakout rooms.

• End-to-end management of modern data platform implementations built on Databricks
• Running all scrum ceremonies for data engineering and data science teams
• Tracking budgets and optimizing compute costs
• Managing technical risks such as data quality and pipeline bottlenecks