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• Act as the Lead Solution Architect in pre-sales engagements for contact center projects
• Design end-to-end contact center architectures, including:
• Omnichannel routing (voice, chat, e-mail, messaging)
• IVR / call flows / routing logic
• Voice-, Mail- and Chatbots
• Workforce and quality components

Training Design & Delivery: Designed and delivered role-based, hands-on training programs, workshops, and live demos (virtual and in-person) for global audiences, including certification programs to measure proficiency....

End-to-End Data Lifecycle Ownership: Lead the design and implementation of tracking strategies that cover the entire lifecycle: from initial requirements gathering to Generation, and finally to automated Validation....

Own quality and test strategy for critical components across our platform, including backend services, APIs, and frontend UI flows. Design, implement, and maintain robust automated end-to-end, integration, and API tests using Playwright with TypeScript (plus Python or JavaScript where needed). Lead...

• Lead and shape system studies to define the evolution of next-generation cloud and network architectures.
• Conceptualize, design and deliver AI prototypes and PoCs, and assess their technical and customer impact.

• Take end-to-end responsibility for complex projects or defined areas of ownership
• Act as a senior expert on technical and business topics, driving high-quality solutions
• Work independently, set priorities, and resolve complex cross-functional challenges

• Take end-to-end responsibility for complex projects or defined areas of ownership
• Act as a senior expert on technical and business topics, driving high-quality solutions
• Work independently, set priorities, and resolve complex cross-functional challenges

• Leading Account & Customer Relationship Management:
• Strategic account management and positioning of SAP as a strategic digitalization partner in terms of cloud and artificial intelligence for public administration, both at the political and technical level.

• You will contribute to improving our foundation recommender system
• Your role involves exploring and evaluating new machine learning methods, including applications of LLMs for recommender systems
• Expect to support personalized CRM communications (push notifications, in-app messages, newsletters)

• Architect and implement AI solutions within SAP systems to enhance business processes and decision-making.
• Design and deploy scalable, secure, and high-performing AI powered applications on SAP BTP.

Define and implement the operational and technical strategy for customer support ticket handling aligned with SEON’s Engineering and Customer Success goals Ensure rapid, high-quality resolution of defects, technical questions, and data/security-related requests Virtually manage and mentor engineers...

Where you belong: Where you belong: ...

Where you belong: Where you belong: ...

Use your familiarity with the Kubernetes controller runtime framework and/or modern front-end frameworks such as Vue.js to design, develop, test, and deploy new features for the Gardener Dashboard and gardenctl, the UI and CLI that power our platform....

• You will play a crucial role in digital transformation Projects
• Ensure project deliverables meet quality standards
• Support the development and implementation of technical solutions to monitor and improve data quality across the enterprise, with a strong focus on SAP R/3 and S/4HANA

• Guide the Transition : Lead the implementation of EPOS digital solutions for our existing and new B2B clients.
• Process Design: Beyond managing clients, you will design the workflows, onboarding journeys, and internal procedures that will become the standard for our digital department

Act as a consultant and technical expert on the Salesforce platform by providing support to stakeholders and users. Closely collaborate with experts from other areas to leverage on the Salesforce technologies through integrations with other solutions. Setting up new business units in SFMC that...

Support our customers across Europe in their journey towards Sales and Service Cloud by delivering remote and on-site services in collaboration with experts from our own and other CoEs. . We place a strong emphasis on design review activities, monitor, analyze, and optimize complex business...

Testing hardware and software of gaming products (gaming devices, Windows applications) Interact with internal and 3rd party development teams to fix bugs Create test documents (mostly test cases, checklists, inspection criteria for product acceptance) Report bugs and perform re-testing Participate...

• Design and implement modern front-end interfaces for energy performance dashboards and AI-driven applications
• Develop interactive visualizations and compelling data storytelling components for business stakeholders