Business analyst leiter állások, munkák it programozás, fejlesztés területen

• Act as the Lead Solution Architect in pre-sales engagements for contact center projects
• Design end-to-end contact center architectures, including:
• Omnichannel routing (voice, chat, e-mail, messaging)
• IVR / call flows / routing logic
• Voice-, Mail- and Chatbots
• Workforce and quality components

Conduct in-depth discovery sessions with clients to understand their business and technical requirements Analyze client needs and translate them into actionable technical solutions Identify client pain points and objectives, and propose effective solutions Collaborate closely with the sales team to...

• Defining and managing comprehensive test strategies and test plans aligned with DevOps workflows and project requirements
• Designing, reviewing, and maintaining high-quality test cases for functional, non-functional, integration, and regression testing

Solution Architect (all, 80-100%)Join our team asSolution Architect (all, 80-100%)We are looking for someone who thrives at the intersection of technology and business. In this position, you will lead the digital landscape around Microsoft Dynamics 365 F&O, taking end‑to‑end ownership of its...