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• Act as the Lead Solution Architect in pre-sales engagements for contact center projects
• Design end-to-end contact center architectures, including:
• Omnichannel routing (voice, chat, e-mail, messaging)
• IVR / call flows / routing logic
• Voice-, Mail- and Chatbots
• Workforce and quality components

Staff Frontend Engineer (f|m|d) - Zurich - Hybrid Work (80-100%) Company Description Welcome to SMG Swiss Marketplace Group! SMG is a pioneering network of online marketplaces and a leading European digital company that simplifies people’s lives with forward-looking products. We operate leading...

Ügyfélfolyamatok feltérképezése (folyamatelemzés, interjúk, workshopok) ClickUp alapú rendszerek tervezése és konfigurálása: sales pipeline, CRM, Projektmenedzsment, HR folyamatok, Pénzügyi / admin workflow-k Custom field-ek, workflowk, automatizmusok, dashboardok kialakítása ClickUp best...

Continued development of the KinaTrax Dugout web application tool based on company needs and client requests. Lead the maintenance of pre-existing functions and dependencies in the KinaTrax Dugout web application tool. Development of new software applications, with priority on the development of...

• Platform & feature Management
• Support in the preparation of market and internal stakeholders' communications, workshops and events
• Manage technical requirements from stakeholders
• Evaluate, prioritize, and steer timely feature implementation

End-to-End Data Lifecycle Ownership: Lead the design and implementation of tracking strategies that cover the entire lifecycle: from initial requirements gathering to Generation, and finally to automated Validation....

• Lead and shape system studies to define the evolution of next-generation cloud and network architectures.
• Conceptualize, design and deliver AI prototypes and PoCs, and assess their technical and customer impact.

• Design, build and operate scalable test automation frameworks for enterprise environments
• Drive and consult on test automation strategies for our customers
• Develop and maintain automated test cases (e.g. regression, integration, system and acceptance tests)

• Formulate, evangelise, and drive adoption of the product security strategy
• Assess, advise on, and increase the security maturity posture
• Create a standardised security architecture and operational best practices
• Help track and drive remediation of security and technology risks

• Formulate, evangelise, and drive adoption of the product security strategy
• Assess, advise on, and increase the security maturity posture
• Create a standardised security architecture and operational best practices
• Help track and drive remediation of security and technology risks

Define and implement the operational and technical strategy for customer support ticket handling. Ensure rapid, high-quality resolution of defects, technical questions, and data/security-related requests. Virtually manage and mentor engineers embedded across product teams. Establish a roadmap for...

Develop and customize Microsoft Dynamics 365 applications using C#/.NET and Power Platform tools Build integrations between Dynamics 365 and Azure services (Logic Apps, Functions) as part of a modern cloud architecture Support the migration from Salesforce to Dynamics 365 — helping to unify global...

Industrial Software Engineer An Amazing Career Opportunity for an Industrial Software Engineer!! Location: Granges, Switzerland Job ID: 46507 Who are we? HID powers the trusted identities of the world’s people, places, and things, allowing people to transact safely, work productively and travel...

• Take end-to-end ownership of large, business-critical initiatives, ensuring strategic impact and sustainable outcomes.
• Act as a recognized expert, setting technical and architectural standards across complex domains.

• Take end-to-end ownership of large, business-critical initiatives, ensuring strategic impact and sustainable outcomes.
• Act as a recognized expert, setting technical and architectural standards across complex domains.

• Work closely with Product Management to understand the business needs and find appropriate technical solutions
• Design, own and operate scalable, secure payment systems that handle financial transactions efficiently in a multi‑tenant Cloud/SaaS environment

Design, develop, and maintain scalable backend services using Node.js, JavaScript, and TypeScript. Build secure and performant RESTful APIs and microservices architecture. Contribute to system architecture discussions and lead technical decision-making. Apply Test-Driven Development (TDD) and...

• Take end-to-end responsibility for complex projects or defined areas of ownership
• Act as a senior expert on technical and business topics, driving high-quality solutions
• Work independently, set priorities, and resolve complex cross-functional challenges

Create robust, scalable, and secure microservices that power our SaaS platform for governance Leverage AWS (serverless or migrations) with TypeScript Own services end-to-end (code, deployment, monitoring) Drive architecture discussions Regularly demo to the department Shape AI strategy by leading...

Work with clients and the global Orchestro team based in Budapest office Join a cross-functional squad owning an end-to-end slice of Orchestro platform Anchor high-impact initiatives bridging product vision with technical execution Partner with stakeholders to prototype solution options, articulate...