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• Act as the Lead Solution Architect in pre-sales engagements for contact center projects
• Design end-to-end contact center architectures, including:
• Omnichannel routing (voice, chat, e-mail, messaging)
• IVR / call flows / routing logic
• Voice-, Mail- and Chatbots
• Workforce and quality components

Lead the end‑to‑end ERP architecture with a strong focus on Microsoft Dynamics 365 FO, ensuring global scalability, performance, and stability....

Creating and maintaining detailed, comprehensive and well-structured test cases and test documents Working closely with the development team and ensure the highest standards of product quality Estimating, prioritizing and planning testing activities Conducting tests of our software applications...

Lead and oversee the day-to-day operation of the Java backend team Continuously monitor overall project health by reviewing and improving development best practices and delivery processes across ongoing Java projects Take on line management responsibilities, supporting the team’s well-being, growth...

Guiding the Kotlin backend developers in designing, developing, and maintaining software applications, while setting technical direction and upholding code quality standards Collaborating with the software architect to define and evolve system architecture for enhanced scalability, performance, and...

Supporting the development of a stable and scalable Kotlin and Spring Boot back-end from the ground up Collaborate closely with our Customer Support (L1) and Infrastructure Support (L2) teams to efficiently manage escalations- helping identify, troubleshoot, and resolve operational issues that keep...

Guiding the Kotlin backend developers in designing, developing, and maintaining software applications, while setting technical direction and upholding code quality standards Collaborating with the software architect to define and evolve system architecture for enhanced scalability, performance, and...

Manage big data, cloud engineering, and machine learning projects for EMEA customers Lead end-to-end customer projects, ensuring a seamless experience from kick-off to project closing Manage the project and team day-to-day Handle customer communications Resolve escalations Identify opportunities to...

Supporting the development of a stable and scalable Kotlin and Spring Boot back-end from the ground up Collaborate closely with our Customer Support (L1) and Infrastructure Support (L2) teams to efficiently manage escalations- helping identify, troubleshoot, and resolve operational issues that keep...

Creating and maintaining detailed, comprehensive and well-structured test cases and test documents Working closely with the development team and ensure the highest standards of product quality Estimating, prioritizing and planning testing activities Conducting tests of our software applications...

• Partner with business and IT stakeholders to guide strategic and transformational initiatives across the Microsoft Dynamics landscape (D365 CE, D365 FO, Customer Insights, Marketing, Field Service).
• Establish and further strengthen the AI-Driven CRM System with an agentic approach.

• Analyze and clarify complex business requirements from global NPM Purchasing stakeholders, covering both change requests and project-related demands
• Advise business departments, process owners, and key users on solution designs for global, end‑to‑end purchasing processes

(Senior) Manager –AI Data Architect (m/w/d) Zürich/Basel/Geneva One of the fastest growing business consultancy firms in Switzerland is looking for talented candidates like you. Is business consultancy your kind of work? Do you strive to achieve excellence in a customer centric environment? Then...

Manager Learning Technology & Operations (ID 1967) The AO is a medically guided, not-for-profit organization, a global network of surgeons, and the world's leading education, innovation, and research organization specializing in the surgical treatment of trauma and musculoskeletal disorders. We are...

• Own product vision, roadmap, and adoption strategy for AI capabilities across global customer interaction processes.
• Deliver cost reduction by prioritizing and scaling (agentic) automation of service requests (from intake and triage to resolution and escalation).

• Leading the architecture discussion for the Core Platforms (CRM, Billing etc.) to deliver seamless business solutions for the Energy Retail Segment
• Collaborating with business stakeholders to understand requirements and translate them into scalable and effective technical designs

Marketing Process Architect: You are responsible for the end-to-end automation of our marketing processes. Your goal is to minimize manual operational effort in performance marketing through intelligent workflows....

Inspire customers to favour Adobe's Content Experience portfolio (Adobe, Experience Manager and Adobe's digital media technology) solutions by developing and delivering product presentations and demonstrations...

Where you belong: Where you belong: ...

Serve as the process expert for offer creation, pricing, approvals, quoting, and order creation, driving simplification, automation, and end‑to‑end process transparency....