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Act as a consultant and technical expert on the Salesforce platform by providing support to stakeholders and users. Closely collaborate with experts from other areas to leverage on the Salesforce technologies through integrations with other solutions. Setting up new business units in SFMC that...

• Partnering with IT and business stakeholders to translate operational needs into scalable ServiceNow solutions, including service catalogs, workflows, and reporting
• Facilitating workshops and aligning ITIL-based processes with ServiceNow capabilities to drive adoption and process excellence

• Lead and mentor a team of developers, fostering a culture of excellence, collaboration, and innovation
• Technical strategy: Drive architectural decisions, coding standards, and best practices across the stack

• Collaborate with developers to establish processes that ensure delivery of quality backend and UI part of the platform.
• Write and run test cases based on real production work, and create scripts for automation.