Technical support állás, munka

• Manage and maintain dataflow processes within the local YouGov Shopper Operation.
• Maintain and update the YouGov Shopper master databases to ensure data accuracy and consistency.
• Monitor and troubleshoot dataflow processes to ensure smooth and timely data delivery.

Design, develop, test, document, and deploy high quality Salesforce solutions, leveraging the latest capabilities of the Einstein 1 Platform, Lightning Web Components, and modern Apex patterns Analyze client specific requirements and define data model to support the business, reporting and...

Lead or participate in scoping the engagement, designing high-level architecture, defining subtasks, and project delivery schedules Deliver projects independently or within a mixed DS/DE team, often as technical lead Act as client-facing interface or SPOC to customers Provide ML/DS consultancy to...

Head multi-tiered support operations (L1, L2, L3) Lead Service Operations Managers Ensure smooth 24/7/365 operations Support commercial activities including RFP responses, onboarding of new clients, and expanding ongoing engagements Report on division KPIs, health status, and risks Manage incidents...

Taking responsibility: Responsibility for the successful planning, execution, and completion of internal IT infrastructure projects; work closely with other teams to deliver projects on time, within budget, and to the highest quality standards; lead IT projects by developing and managing project...

Implement complex ServiceNow solutions, including system configuration and development of custom features. Provide advanced technical consulting and support quality assurance activities. Ensure adherence to implementation standards and technical best practices. Offer deep expertise on technical...

Plan and lead the technical implementation of ServiceNow solutions, including system configuration and development of custom features. Architect and design scalable and robust ServiceNow solutions. Provide advanced technical consulting and support quality assurance activities. Ensure adherence to...

Design, develop, and implement BMC Helix/Remedy applications and solutions tailored to client specifications and business requirements. Integrate BMC Helix/Remedy with other enterprise systems and third-party applications to ensure seamless operations and data flow. Customize BMC Helix/Remedy...

• Partner with sales teams to identify customer needs and propose complete tailored HPC and AI solutions.
• Establish a trusted technical relationship with the customers and partners to position Fsas capabilities and ensure that its added value is properly communicated.

You create, maintain, and revise English-language user instructions and patient information based on internal templates, standards, and guidelines....

As part of the global IT team, you support our global and local HR teams with IT solutions for function-specific requests and thus act as the interface between IT and HR. You select and manage external IT partners for projects or day-to-day support, including contract negotiations in cooperation...

Whether you maintain and prioritise the backlog, develop well-thought-out user stories and acceptance criteria, or steer ways of working and routines – thanks to you, our AI Delivery Squad is always on the right track and delivers agentic AI capabilities that are measurably better....

• Design and implement ServiceNow applications and workflows for our enterprise customers.
• Configure and customize modules such as ITSM and ITOM (must-have), as well as HRSD, CSM, or App Engine.
• Develop custom applications using JavaScript, Glide, Flow Designer, and IntegrationHub.

• Act as the Lead Solution Architect in pre-sales engagements for contact center projects
• Design end-to-end contact center architectures, including:
• Omnichannel routing (voice, chat, e-mail, messaging)
• IVR / call flows / routing logic
• Voice-, Mail- and Chatbots
• Workforce and quality components

Define and evolve the long-term vision, strategy, and success metrics for shared services and integration capabilities within the Risk & Audit platform. Align platform investments with company strategy, architectural direction, and product portfolio needs. Own a roadmap focused on reusable...

Own solution architecture & design for Matrix42 ESM implementations, including target architecture, solution blueprint, and decision rationale....