Service manager it service operations m f d állás, munka

Helping improve support and maintenance procedures Cooperating with and advising project management on demand Acting as the SPOC for support and other continuous engagements Driving internal takeovers from project teams Assisting delivery teams with product training and support Coordinating...

• provide high service quality to customers for a set of services which has the potential to be customer facing as needed
• ensure that standard operations, monitoring, and escalation processes are applied consistently across a portfolio of services

• You will lead a hybrid business and IT rollout team, managing operations in a dynamic international environment
• Your responsibilities will include implementing SAP S/4HANA and Salesforce across our global Sales & Service sites, based on a centrally integrated template

What you'll build We are seeking a highly skilled and motivated professional (f/m/d) to join our Sales & Services team in the Premium Hub Center of Expertise (CoE) for Customer & Vendor Management. You will drive customer success and innovation of SAP's most strategic customers in the area of...

In this role, you will join a global team in SAP Business Transformation Management Customer Success to make the Integrated Toolchain a reality at selected strategic customers. You will identify use cases for the Integrated Toolchain based on individual customer needs, drive the realization of...

Act as a global domain champion for SAP BTP, Cloud Native architecture and Event Driven Architecture, owning maturity and consumption KPIs in alignment with the FRE framework....

• Be part of our internal IT team leading the corporation to the next generation SAP ERP system: S/4HANA.
• Design, evaluate and implement technical integration concepts in a hybrid SAP system landscape as well non-SAP on-premise and cloud applications

Empower customer success: Partner proactively with customers to enhance their adoption and sustainable consumption of SAP BDC services, coordinating closely with the Account Team....

• Support our customers on their transformation to SAP S/4HANA / Intelligent Enterprise
• Delivery of remote and onsite services together with our experts for global customers with focus on system optimization, conceptual planning as well as empowering the customers with newest best practice knowledge.

Solution expertise: Provide deep data & analytics expertise with standard and tailored demonstrations that showcase value and tie each demo to clear, outcome-oriented use cases....

• Service Delivery: Delivering remote and on-site services to our global and mid-market customers across Europe.
• Process Optimization: Design, analysis, and optimization of complex business processes, as well as error analysis in heterogeneous system landscapes with a focus on SAP MDG.

• Present Sovereign Cloud offering, technical details, and engagement model, managed service offerings to customers and stakeholders.
• Present the technical and value proposition for private cloud on various platforms (AWS, Azure, GCP, SCI etc.)

• Present Sovereign Cloud offering, technical details, and engagement model, managed service offerings to customers and stakeholders.
• Present the technical and value proposition for private cloud on various platforms (AWS, Azure, GCP, SCI etc.)