Head of sales and service m f d állás, munka

• Support our customers on their transformation to SAP S/4HANA / Intelligent Enterprise
• Delivery of remote and onsite services together with our experts for global customers with focus on system optimization, conceptual planning as well as empowering the customers with newest best practice knowledge.

Solution expertise: Provide deep data & analytics expertise with standard and tailored demonstrations that showcase value and tie each demo to clear, outcome-oriented use cases....

• Vision: You develop and execute a clear software vision for our main training floor product and continuously bring it to the next level
• Innovation: You live for innovation and constantly look for new growth opportunities to create measurable impact for yourself, the team, the company and our partners

• Take full responsibility for the squad's business and technical outcomes, including product/solution/service lifecycle, costs, benefits, and business impact.
• Remove roadblocks, take decisions, and steer the squad to deliver against agreed KPIs.

• Service Delivery: Delivering remote and on-site services to our global and mid-market customers across Europe.
• Process Optimization: Design, analysis, and optimization of complex business processes, as well as error analysis in heterogeneous system landscapes with a focus on SAP MDG.

• Take care of over 80.000 internal users and improve their experience with our IT products and services
• Collaborate with product and service owners to monitor and push the progress of their UX actions

• Present Sovereign Cloud offering, technical details, and engagement model, managed service offerings to customers and stakeholders.
• Present the technical and value proposition for private cloud on various platforms (AWS, Azure, GCP, SCI etc.)

• Present Sovereign Cloud offering, technical details, and engagement model, managed service offerings to customers and stakeholders.
• Present the technical and value proposition for private cloud on various platforms (AWS, Azure, GCP, SCI etc.)

• You will lead a hybrid business and IT rollout team, managing operations in a dynamic international environment
• Your responsibilities will include implementing SAP S/4HANA and Salesforce across our global Sales & Service sites, based on a centrally integrated template

What you'll build We are seeking a highly skilled and motivated professional (f/m/d) to join our Sales & Services team in the Premium Hub Center of Expertise (CoE) for Customer & Vendor Management. You will drive customer success and innovation of SAP's most strategic customers in the area of...

Project Management: Provide professional project management and coordinate the transformation from SAP ECC to SAP SuccessFactors, ensuring alignment with organizational goals and technical requirements....

Technical Product Ownership & Feature Leadership: Take full ownership of major technical features within the Digital Emergency System, from concept to delivery. Define and refine feature scope, ensuring alignment between business requirements, technical feasibility, and safety standards. Act as...

• Responsible for the functionality, data quality, compliance, and user-friendliness of RIMS and eCTD systems.
• Ensuring the operation, maintenance and further development of the systems (Extedo eCTDmanager, Veeva RIM).

Enablement & differentiation: Lead customer events and deliver persuasive narratives that establish competitive differentiation....

• Set the overall digital product vision and roadmap, aligning investments with corporate goals, customer needs, and emerging logistics technologies.
• Prioritize and manage the cross-domain product portfolio, balancing innovation, scalability, and lifecycle management from ideation to retirement.

Empower customer success: Partner proactively with customers to enhance their adoption and sustainable consumption of SAP BDC services, coordinating closely with the Account Team....

Act as a global domain champion for SAP BTP, Cloud Native architecture and Event Driven Architecture, owning maturity and consumption KPIs in alignment with the FRE framework....

You are responsible for the continuous planning and execution throughout the life cycle of our global checkout and design system....