Ügyfélkoordinátor állások, munkák it programozás, fejlesztés területen

• MS Office rendszerekben felhasználók támogatása, napi munkájuk segítése;
• státuszriportok készítése szükség esetén az oktatásokon elért eredményekről;

Software Project Manager Customer Service (m/f/d) Make an impact We are seeking a dedicated candidate for the role of Software Project Manager for our Customer Service (CS) department. The position holder will be the first point of contact in all aspects during the Software life cycle of a project...

Troubleshoot and resolve advanced issues for customers related to the iREMS software, providing advice and expert knowledge by email, chat, and web channels Work closely with Product Development and DevOps to diagnose problems and deliver solutions to our customers often liaising with the software...

In this role, you will join a global team in SAP Business Transformation Management Customer Success to make the Integrated Toolchain a reality at selected strategic customers. You will identify use cases for the Integrated Toolchain based on individual customer needs, drive the realization of...

• Act as the Lead Solution Architect in pre-sales engagements for contact center projects
• Design end-to-end contact center architectures, including:
• Omnichannel routing (voice, chat, e-mail, messaging)
• IVR / call flows / routing logic
• Voice-, Mail- and Chatbots
• Workforce and quality components

- Support managers in analyzing the current (as‑is) situation and preparing clear summaries and recommendations - Help define the software support concept and coordinate alignment with the project team and internal stakeholders; prepare materials and follow-up notes for manager meetings -...