Team állások, munkák informatikai támogatás kategóriában

• SLA célok teljesítése
• Támogatás a jegyek megoldásában, kategorizálásában és priorizálásában
• Telefonos és jegykezelés napi felügyelete
• Első szintű megoldások biztosítása és jegyek megfelelő eszkalálása
• Csapat koordinálása napi prioritások szerint

• Be the process expert by understanding end to end processes, legislation and policies.
• Plan and manage workflow received for the team so that all inputs are completed as per the SLA guidelines.
• Balance priorities for the team to be able to complete all activities according to the schedules.

• Answering support queries via tools, phone and email, keeping daily contact with our users calling from all over Europe
• Resolving IT issues of our partners which can occur during the course of office work
• Documentation and logging of calls on the ticketing tool

• Support APQP activities for new products and engineering changes
• Maintain APQP documentation (Control Plan, PPAP)
• Collaborate with Engineering, Production, Purchasing, and Suppliers
• Implement customer specific requirements
• Conduct risk assessments and preventive actions in manufacturing processes

• In TATA Consultancy Services (TCS) you can implement your language knowledge with native speakers in a dynamic working environment.
• Learn and have fun while you explore our uniquely diverse company culture with more than 90 different nationalities in our Hungarian branch office.

• Assist in the development and maintenance of RPA solutions to automate business processes.
• Collaborate with stakeholders to identify automation opportunities and enhance existing workflows.
• Build and manage Power BI reports to monitor automation performance.

Assessment/blueprinting of enhancements and projects providing ensuring solutions meet or exceed business value propositions and meet architectural policies....

Join our team and you'll be responsible for IT Support across our Stepstone offices Globally. Working in the Global Support Team, within the Corporate IT department, you will be supporting users with their IT issues and requests across the Globe. You will play a vital role as we reimagine the...

Support our customers across Europe in their journey towards Sales and Service Cloud by delivering remote and on-site services in collaboration with experts from our own and other CoEs. . We place a strong emphasis on design review activities, monitor, analyze, and optimize complex business...

• Support the maintenance and organization of the IT hardware inventory (e.g., laptops, monitors, peripherals).
• Assist in hardware setup, configuration, and basic troubleshooting.
• Provide on-site support for employees, including technical guidance and handling smaller issues.

• Partner with sales teams to identify customer needs and propose tailored HPC and AI storage solutions.
• Establish a trusted technical relationship with the customers and partners to position Fsas capabilities and ensure that its added value is properly communicated.

• Become familiar with our technology stack and learn everything about the high-level job market and our job classification framework.
• Research and select the most high-level jobs and classify them according to our key criteria.

You will represent SAP Global Cloud Operations in front of major SAP customers in the region MEE for technology and operations topics i.e. the face of SAP Global Cloud Operations....

Shape the Future of Medical Technology: Become part of an innovative team within the ZEISS Medical Technology segment and actively contribute to the advancement of our eCommerce solutions....

• Ensure an excellent customer experience in close collaboration with our customers and partners
• Support our customers and partners to solve problems and ensure a noticeable top-level satisfaction
• Continuous improvement of our support quality and infrastructure

- Support managers in analyzing the current (as‑is) situation and preparing clear summaries and recommendations - Help define the software support concept and coordinate alignment with the project team and internal stakeholders; prepare materials and follow-up notes for manager meetings -...

• Assist customers with software application inquiries and troubleshooting issues
• Document customer interactions and technical issues in our ticketing system (Salesforce)
• Collaborate with senior support staff to escalate complex issues and ensure timely resolution

• Provide 1st and 2nd level IT support (onsite and remote) for end users.
• Accept, analyze, and resolve internal service requests and fault reports using the ticketing system.
• Support Windows OS, Microsoft 365, business applications, and peripherals.

Looking for a freelance opportunity where you can make an impact on technology from the comfort of your home? If you are dynamic, tech-savvy, and always online to learn more, this part-time flexible project is the perfect fit for you!Personalized Internet Assessor - German (CH)A Day in the Life of...