Junior software developer állás, munka

• Customers in 190+ countries
• 6000+ engineers
• 200+ corporate clients

• banki számlavezető rendszer szoftver támogatás fióki dolgozók részére
• dokumentumkezelő rendszer üzemeltetési feladatainak ellátása
• üzleti és technikai specifikációk készítése, egyeztetése
• tesztelési és dokumentálási feladatok
• együttműködés a szakterületekkel, szoftver beszállítókkal

• Releváns SAP modulok és üzleti folyamatok ismerete vagy elsajátítása
• SAP rendszer bevezetésében aktív részvétel
• Szakmai döntések, folyamatok kidolgozása, dokumentálása
• Fejlesztési munkák követése, támogatása, tesztelésben való aktív részvétel

• Support of the global CRM Manager in administrative tasks as well as in the implementation of best practices
• CRM first-line support for Salesforce managers and IT in local subsidiaries
• Creation of Veeva and Salesforce reports
• Setting up new users in Veeva and Salesforce

• Champion an enhanced client experience across supported locations by proactively identifying and resolving operational issues.
• Maintains key performance metrics (KPIs) related to service quality, efficiency, and customer experience to drive continuous improvement and client productivity.

• You handle support requests via our internal ticketing system and provide first-level support, e.g., for SAP HCM-related questions, login issues, or password resets.
• You forward more complex cases to the second- or third-level support and ensure that all necessary information is complete.

As an IT Support Analyst at Philip Morris (PMI) in Lausanne, you will be responsible of the support and maintenance of our commercial systems (consumer database solutions, retailer apps, digital platforms and mobile apps) using service management, providing support to our commercial organization,...

• Proposing additional enhancements and new software solutions for the firm's legal professionals and administrative departments
• Troubleshooting software problems for firm users as they relate to firmwide, departmentally-driven technology projects

• Develop, monitor, and document data pipelines in Azure Data Factory and Databricks.
• Assist in data analysis and troubleshooting to ensure smooth data flow across the platform.
• Build Power BI reports and contribute to new data models used by the business.

• You will help new employees get started quickly by allocating and installing IT equipment.
• You will act as a point of contact to support new employees' introduction to our systems (hardware, software, mobile services), provide help with onboarding and be available to answer questions.