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• Maintaining / Creation of process and procedure documentation
• Overseeing and enabling customer notification processes
• Support and monitoring for regulatory compliance and audit activities
• Support and monitoring of Incident Response team activities

• Provide strategic and operational leadership for central IT and technology domains, including AI platforms, infrastructure and services, IT security, and data & analytics.
• Define and drive an overarching IT and technology strategy aligned with business objectives and future growth.

• Maintain the IT infrastructure, including hardware, software, system and network etc.
• Manage cyber security related issues, including monitoring, assessing and handling etc.
• Provide security solution for the branch according to the Head Office's requirement.

• Support the implementation, maintenance and continuous improvement of IT compliance and governance frameworks in line with regulatory requirements (e.g. DORA, ISO 27001)
• Monitor compliance with internal IT policies, procedures and external regulatory requirements (e.g. BaFin expectations)

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• Ensue adherence to ServiceNow standards (out-of-the-box first) and help do develop and monitor governance directives
• Assess requirements regarding scalability, maintainability, and technical feasibility in the context of the platform

• Formulate, evangelise, and drive adoption of the product security strategy
• Assess, advise on, and increase the security maturity posture
• Create a standardised security architecture and operational best practices
• Help track and drive remediation of security and technology risks

• Formulate, evangelise, and drive adoption of the product security strategy
• Assess, advise on, and increase the security maturity posture
• Create a standardised security architecture and operational best practices
• Help track and drive remediation of security and technology risks