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Performing a variety of payroll, time and benefits administrative and analytical activities in support of the EMEA countries/affiliates and serving as a Tier 2 point of contact for all payroll, time & benefits customer inquiries...

• Incoming case load management and compliance to service level agreements
• Handling incoming requests and answering HR related questions for employees
• Maintenance and updating of life-cycle administrative and payroll process documentation and governance for Spanish staff

• Lead, coach and develop a team of 3 ER Consultants, building their confidence, autonomy and ability to handle complex cases
• Own high-complexity and high-visibility ER cases directly, including all Employee Experience (EX)-level cases

Supporting employees and dependents, managers, HR management, government agencies and applicants...

GLOBAL MOBILITY STRATEGY & GOVERNANCE - Define and continuously evolve the global mobility strategy aligned with business, talent, and cost objectives. - Develop policies, governance frameworks, and approval processes while monitoring external trends to enhance programs. PROGRAM & OPERATIONAL...

• Execute standardized HR processes across the employee lifecycle with a focus on accuracy, timeliness, and employee experience.
• Serve as a Tier 2 support contact for employee inquiries, leveraging knowledge bases and case management tools.
• Complete mass data changes.