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• Support day-to-day benefits operations for NAM Retirement and Health & Welfare, ensuring timely and accurate service delivery.
• Respond to employee/customer tickets and inquiries, researching and resolving issues in partnership with the Total Rewards team.

•  Contribute to communication and change management activities, helping drive adoption of new or improved HR processes and tools.
•  Create and refine HR, People Leader, and Employee guides and SOPs to support global HR Services and escalation process oversight.

• You will contribute to the conception, planning and implementation of various global projects
• You will take on your own smaller projects in personnel development and related areas

• Assisting in the development and delivery of workshop concepts, enablement sessions, and learning formats
• Collecting and structuring data to support our IT colleagues in integrating relevant topics into the HR system
• Preparing and facilitating stakeholder meetings, team meetings, and workshops

Overseas and maintains optimal function of the organisations internal HR & Financial information services systems, which may include database management, network support, installation, customisation, development, maintenance and upgrades to application, systems and modules...

You are the first point of contact for local HR teams, providing reliable first-level support for HRIS-related questions and system usage to ensure smooth and efficient HR operations...

• Acting as the main administrative support for the Berlin office
• Coordinating day-to-day office operations and ensuring the office runs smoothly
• Managing office supplies, equipment and supplier relationships
• Supporting meeting logistics, office access and new starter setup