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• Design and implement secure, reliable, and maintainable cloud infrastructure
• Provide technical direction for infrastructure as code, Kubernetes, and automation
• Improve infrastructure delivery, validation, observability, and recovery practices

• Develop and maintain cloud infrastructure using infrastructure-as-code practices
• Support Kubernetes environments and shared cloud services
• Improve infrastructure automation, reliability, security, and observability
• Troubleshoot issues and support upgrades and maintenance

• Technical Expertise & Solution Design
• Serve as the technical subject matter expert for DELMIA Apriso and DELMIA Ortems, supporting system configuration, enhancements, integrations, deployments, and ongoing operations.

Partner with Global Services, Sales, Marketing, and operational leaders to develop and implement strategies that support the long-term Hardware Services roadmap, focusing on customer uptime, service coverage, lifecycle revenue growth, and customer confidence....

• Support of IP and optical network capacity planning including traffic growth analysis and demand forecasting
• Analysis of utilization, throughput, latency, and error metrics from network elements and links

• Handling technical cases from German-speaking dealer workshops through a ticketing system
• Analysing fault codes, symptoms, live data and repair information to find the root cause
• Guiding technicians to the right repair in clear written German