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Ensure that HARMAN has properly considered the Voice of the Customer throughout product development and production; Use knowledge of the customer’s product and processes to drive customer satisfaction....

Creating and maintaining detailed, comprehensive and well-structured test cases and test documents Working closely with the development team and ensure the highest standards of product quality Estimating, prioritizing and planning testing activities Conducting tests of our software applications...

Actively participate in change boards, design reviews, and hotspot (critical issue) meetings to ensure that appro­priate processes, methods, and quality standards are consistently applied across all functions, enabling sustainable and robust outcomes...

• Technical interface to the customer:
• for providing remote or on-site technical support during battery integration, testing and production failures
• for customer battery lab- and vehicle integration and testing.
• to analyze battery failures or integration issues