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• Support day-to-day benefits operations for NAM Retirement and Health & Welfare, ensuring timely and accurate service delivery.
• Respond to employee/customer tickets and inquiries, researching and resolving issues in partnership with the Total Rewards team.
• Assist with planning and execution

•  Contribute to communication and change management activities, helping drive adoption of new or improved HR processes and tools.
•  Create and refine HR, People Leader, and Employee guides and SOPs to support global HR Services and escalation process oversight.

• Implementation and upgrade of HR programs, policies, and initiatives across FBS Europe locations
• Service management of payroll activities through external and internal service providers
• Acting as key point of contact for employees on HR-related topics
• Collaboration with shared service teams

• Management of modern, traditional and discount chains
• Lead and implement the business plan for relevant partners in line with corporate strategy
• Reach monthly, quarterly and annual sales targets with customers

• Represent Aftersales in New Vehicle Development Programs
• Global Collaboration with Global Lead Design for Service Program Manager
• Strategic Planning of Global Program Support Plan for regional vehicle programs
• Unified Voice participation in global program team meetings

• Coordination and monitoring of global capital investment forecasts, actual spending, and variance analysis
• Ensuring data accuracy through reconciliations, reporting controls, and issue resolution
• Supporting business planning activities, investment portfolio management, and program lifecycle tracking

• Dealer program setup in a dedicated internal company system called MPS2
• Payment processes management and eligibility checks
• Data updates and reporting
• Collaboration with cross-functional teams on campaigns and process improvements
• Improvement of templates and AI-driven initiatives

• Engineering investment reporting for vehicle programs from initiation through approval milestones
• Management of engineering targets, actuals, and variance analysis in partnership with Program Finance and Program Management teams

• Support Local Product And Pricing Strategy Implementation
• Represent Hungarian Market Needs Within Regional Ford Teams
• Act As The Key Product Expert For Dealers And Internal Stakeholders
• Develop Commercial Materials, Pricing Communication, And Product Training

• Local implementation and development of product/pricing strategies on commercial vehicles
• Knowledge dissemination about commercial vehicles and electric commercial vehicles within the local team and importers
• Leadership of new vehicle product launches and team involvement

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