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Monitors CSR’s performance on a daily basis, by taping, listening to, reviewing and evaluating calls...

Architect access strategies including comprehensive funding, pricing, and reimbursement plans for product launches, line extensions, and digital solutions...

• Shaping and executing end-to-end strategy for safety-related data outputs
• Leading oversight of safety data processing
• Partnering closely with vendor alliances
• Driving implementation of artificial intelligence within pharmacovigilance
• Collaborating with key stakeholders across Roche globally

• Installation, configuration, and testing of the Roche IT portfolio
• Provision of high-level technical support for the systems and solutions of the RIS Portfolio
• Software upgrades and system adjustments
• Verification and approval of the operational quality of all system equipment

• Performing healthcare compliance monitoring activities on behalf of Local Compliance Officers
• Reviewing interactions with Healthcare Professionals and Organizations based on a predefined checklist
• Documenting policy violations or non-compliant behavior

• Facilitation of all site payment activities related to Roche clinical studies
• Management and triage of escalations related to clinical trial payments
• Collaboration with cross-functional teams such as Finance, Procurement, and Clinical Operations

• Performing healthcare compliance monitoring activities on behalf of Local Compliance Officers
• Reviewing interactions with Healthcare Professionals and Organizations based on a predefined checklist
• Documenting policy violations or non-compliant behavior

• Leading and mentoring subchapter members
• Designing tailored personal development plans
• Managing subchapter resources
• Optimizing team utilization
• Establishing process governance
• Attracting, recruiting, and onboarding content creation talent
• Fostering a culture of continuous learning and content excellence

• Support complex and higher exposure quality and compliance activities
• Provide guidance and risk assessment on GCP, GVP, MDR, and IVDR compliance issues
• Serve as advisor and subject matter expert for Quality and Compliance-related processes
• Lead deviation management and process management activities