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• Maintain the smooth running of the daily work of the department
• Facilitating travels abroad and countryside visits
• Scheduling internal and client meetings
• Handling billing, financial administration and reporting
• Assisting proposal, contract preparation

Key Tasks and Responsibilities: • Taking ownership of customer issues reported and seeing problems through to resolution. • Researching, diagnosing, troubleshooting, and identifying solutions to resolve hardware / software issues. • Following standard procedures for proper escalation of unresolved...

• Support of design, modelling, and optimization of IP and optical transport networks
• Data-driven capacity planning
• Network performance analysis
• Topology documentation
• Assist with IP and optical network capacity planning including traffic growth analysis and demand forecasting